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About The Company
Koniag Government Services (KGS) is an Alaska Native owned corporation dedicated to supporting the values and traditions of native communities through a dynamic and agile corporate culture. As a wholly owned subsidiary of Koniag, LLC, KGS delivers enterprise solutions, professional services, and operational management to Federal Government agencies. Our deep understanding of both Defense and Civilian missions allows us to provide forward-leaning technical, professional, and operational solutions that enable successful mission outcomes. We emphasize solution-oriented business partnerships and a commitment to exceptional service delivery. Our approach balances the collective interests of our customers, employees, and native communities, ensuring long-term success through continuous improvement. For further information, please visit www.koniag-gs.com.
About The Role
Kadiak, LLC, a Koniag Government Services company, is seeking an experienced IT Business Analyst (ITBA) to support the Indian Health Service (IHS) with a primary focus on the Identity and Access Management (IAM) program within a large enterprise environment. This position can be based in Albuquerque, NM, or performed remotely. The IT Business Analyst will work independently and as part of a multifunctional team to gather and document business and technical requirements, coordinate efforts across business and technical teams, support access certification campaigns, develop application workflows, and produce analysis and reporting to aid customer decision-making.
The ITBA will play a key role in defining IAM system requirements, conducting business process analysis, performing end-user acceptance testing, and serving as a Customer Success Manager by collaborating with application owners. The role requires strong analytical skills, excellent communication, and the ability to work both independently and collaboratively within a team environment.
Qualifications
* Bachelor’s degree or equivalent combination of education and experience.
* Experience with application business analysis in a Federal organization preferred.
* Desired certifications: ITIL Foundations.
* Experience with Identity Governance platforms such as SailPoint IdentityIQ.
* Experience with access certification campaigns and Agile or Scrum delivery methodologies.
* Proficiency in Microsoft 365, ServiceNow, Azure DevOps, and Visio.
* U.S. Citizenship with the ability to obtain a Public Trust Clearance.
* Strong customer service skills and excellent verbal, written, and presentation communication skills.
* Ability to resolve complex problems with minimal supervision.
* Ability to work independently and as part of a team.
Responsibilities
* Define and document business and technical requirements for IAM systems, including roles, entitlements, access definitions, provisioning lifecycle, reconciliation, certification, and de-provisioning processes.
* Conduct business process analysis and customer interviews to derive Role-Based Access Control (RBAC) structures for IAM integrated applications.
* Perform and document end-user acceptance testing for IAM applications, including SailPoint upgrades and releases.
* Collaborate with application owners as a Customer Success Manager to map application support aspects.
* Conduct operational analysis by capturing business requirements and developing alternatives analyses including gap analysis, cost comparison, and SWOT analysis.
* Develop and execute test plans and scripts based on business and functional requirements.
* Coordinate with application administrators and developers on priorities, dependencies, and delivery status.
* Plan, coordinate, and report status of assigned contract tasks and maintain operations plans per customer direction.
* Initiate and oversee routine or as-needed project-related administrative and managerial activities.
* Analyze IT problems and recommend system solutions to improve internal administrative operations and management efficiency.
* Support a wide range of IT management activities and assist in the development and implementation of reporting systems.
* Manage IAM enhancement intake, maintain backlog, write user stories with acceptance criteria in Azure DevOps, and support priority reviews with customers.
* Maintain a safe and orderly work environment and report unsafe conditions or practices.
* Engage in continuous self-development and training opportunities.
Benefits
* Medical, dental, and vision insurance.
* 401(k) retirement plan.
* Paid time off and paid parental leave.
* Life and disability insurance.
* Flexible spending accounts.
* Commuter benefits.
* Tuition reimbursement.
Equal Opportunity
Kadiak, LLC and Koniag Government Services are equal opportunity employers. We do not discriminate against any employee or applicant on the basis of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military or veteran status, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing equal employment opportunities in all employment decisions including hiring, promotion, wages, benefits, and all other terms and conditions of employment.