Junior Systems Administrator

Description
Summary
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.
Position Overview
The Junior Systems Administrator will support the IT on-prem and cloud infrastructure, O365 environment, security, and configuration functions in the organization. Participate in the design, planning, implementation, and production support of all short and long-term strategies related to IT Infrastructure. Ensures alignment of technology and configuration services to the business goals.
Responsibilities:
* Support O365 environment, Exchange, Endpoint Management, Intune, Patching, SFTP, Vulnerability, Network, and Zoom telephony standards and practices.
* Tier 3 support for company-wide infrastructure systems and services. Including but not limited to Windows Servers, WAF Analytics tools, Azure AD/Entra ID, CrowdStrike, Palo Alto FWs, and Zoom telephony solutions.
* Perform production systems including backups, performance tuning, fault resolution, capacity planning and root-cause analysis across multiple sites, platforms & operating systems.
* Participate in occasional after-hours maintenance activities.
* Provision and maintain Azure cloud servers, Virtual Machines, and SQL Databases.
* Troubleshoots VM and server service incidents or outages.
* Travel required for site assessments, remote site support, acquisitions and closures.
Experience:
* 3+ years of experience supporting large cloud, SaaS, and/or on-premise infrastructures required.
* 1+ years of experience as an infrastructure engineer required.
* 1+ years of experience with Azure or Azure Solutions required.
* 3+ years of experience with 0365, Defender, and Intune management and support required.
* 3+ Years of experience supporting infrastructure operations (i.e. Onboarding, offboarding, patching, network resilience).
* Demonstrated ability to take ownership and manage technical projects, including identification of project scope, requirements, deliverables, and coordination of project design and implementation activities.
Knowledge / Competencies:
* Demonstrated strong interpersonal skills, leading and participating in a team environment.
* Strong technical documentation skills.
Personal Attributes:
* Ability to work in a fast-paced environment concurrently on multiple projects with varying deadlines.
* Energetic, enthusiastic, detailed orientated and organized.
* Comfortable/encouraging in constructive debate and discussion.
* Commitment to excellence – quality, detail and deadline driven.
* Ability to work independently without frequent direction.
* An entrepreneurial mindset and take ownership attitude.
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
To Executive Search Firms and Staffing Agencies
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department.
Compensation
This is a New Jersey based position with a competitive benefits package. The base salary ranges from $100k to $120k, with bonus eligibility. Actual compensation will depend on experience, qualifications, and business needs. Learn more about our careers at: https://www.worldinsurance.com/careers.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.