Account Manager (AdTech)

• Build and maintain long-term, trust-based relationships with Customers • Act as the primary point of contact for strategic account discussions • Identify and drive growth opportunities within existing accounts • Collaborate with delivery teams on upsell and cross-sell initiatives • Monitor Customer satisfaction and proactively mitigate risks • Align Customer expectations with operational and delivery capabilities • Translate business needs into structured internal action plans • Partner with Project Managers and delivery stakeholders to ensure transparency and predictability • Support contract extensions, commercial negotiations, and account planning activities • Contribute to long-term account development strategies • Facilitate effective communication between Customers and internal teams • Drive continuous improvement in Customer engagement processes • 5+ years of experience in Project Management and/or Program Management • Proven experience in Account Management within a service-based IT company • Strong understanding of operational processes in European and US-based corporations • Successful track record of developing and scaling Customer accounts • Hands-on experience creating, negotiating, and managing delivery contracts • Strong commercial mindset and ability to identify business opportunities • Excellent communication, stakeholder management, and negotiation skills • Ability to build strategic long-term partnerships with Customers • Experience balancing Customer expectations with operational capabilities • Structured, analytical, and solution-oriented mindset • Upper-Intermediate or higher level of English WILL BE A PLUS• Experience in the AdTech domain • Background working with distributed international teams • Experience collaborating with executive-level stakeholders • Understanding of software delivery lifecycle and engineering processes • Experience participating in pre-sales or business development initiatives PERSONAL PROFILE• Relationship-oriented and Customer-focused mindset • Strong ownership and accountability • Strategic and business-oriented thinking • Proactive and growth-driven approach • Strong collaboration and conflict-resolution skills • Ability to work effectively in a dynamic environment Are you ready to move from operational delivery into strategic partnership development?