Desktop Support Officer

IT Skills and Experience• Handling Different PC Operating Systems ( Windows 7/8 and 10) • Performing Hardware Software Installation ( understanding of deployment tools like SCCM) • Basic knowledge of SOE and group policies • Printer support • Good knowledge of MS Office tools installation & troubleshooting • Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems • Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure.