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Site Reliability Engineer

Hallmark Global Solutions Ltd

13 ч назад

Текст заказа

Job Summary: We are looking for an experienced Site Reliability Engineer (SRE) (banking is preffered) with strong exposure to production engineering and monitoring/observability tools such as Splunk, Prometheus, and Grafana. The candidate will be responsible for ensuring the reliability, availability, performance, and operational stability of production applications and infrastructure.
Key Responsibilities:
* Monitor and maintain production systems to ensure high availability and reliability.
* Build and manage monitoring, alerting, and observability solutions using Splunk, Prometheus, and Grafana.
* Perform production troubleshooting, incident analysis, and root cause analysis (RCA).
* Identify recurring production issues and implement automation or permanent fixes.
* Define and monitor key application and infrastructure metrics, alerts, dashboards, and health checks.
* Work closely with development, infrastructure, DevOps, and operations teams during production incidents.
* Support incident management and participate in production/on-call support as required.
* Improve system reliability through automation, proactive monitoring, capacity planning, and performance optimization.
* Contribute to SRE practices around SLIs, SLOs, alerting, incident response, and post-incident reviews.
Required Skills:
* Solid experience in Site Reliability Engineering (SRE) / Production Engineering / Production Support.
* Hands-on experience with Splunk for log monitoring, troubleshooting, and analysis.
* Experience with Prometheus and Grafana for metrics monitoring, dashboarding, and alerting.
* Good understanding of Linux/Unix environments and production troubleshooting.
* Experience with scripting/automation using Python, Shell/Bash, or similar technologies.
* Understanding of application performance, infrastructure monitoring, and distributed production environments.
* Knowledge of CI/CD, DevOps practices, and cloud environments is desirable.
* Strong troubleshooting, analytical, and incident-management skills.

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