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Application migration experience is mandatory, with experience supporting and coordinating application migration programs.
Role Summary
We are looking for an experienced PMO / Scrum Master to support a large-scale migration program. The candidate will be responsible for Agile/Scrum coordination, project governance, operational tracking, executive reporting, data analysis, process management, and stakeholder communication.
The ideal candidate should be hands-on with Jira and Excel, comfortable working with large datasets and multiple project teams, and capable of independently driving follow-ups, escalations, reporting, and closure of critical program actions.
Key Responsibilities
* Scrum Master & Agile Delivery Management
* Facilitate Agile/Scrum ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.
* Track sprint progress, deliverables, dependencies, blockers, risks, and action items.
* Work closely with project managers, technical teams, product owners, and business stakeholders to ensure timely completion of commitments.
* Proactively identify delivery impediments and coordinate with relevant stakeholders for resolution.
* Maintain strong governance around sprint commitments and pending actions.
* Support multiple workstreams and ensure appropriate visibility of delivery status.
* Jira Management & Reporting
* Strong hands-on experience with Jira for project and Agile delivery tracking.
* Create and maintain Jira dashboards, filters, and JQL queries.
* Extract Jira data for reporting, analysis, and management reviews.
* Monitor epics, stories, tasks, defects, dependencies, and blockers.
* Develop customized Jira views and dashboards based on program and leadership requirements.
* Ensure Jira information is updated, accurate, and aligned with project reporting.
* Excel & Data Analysis
* Strong working knowledge of Microsoft Excel for data analysis, validation, reconciliation, and reporting.
* Ability to work with multiple data sources and identify discrepancies or missing information.
* Hands-on experience with functions such as XLOOKUP/VLOOKUP, PivotTables, IF/IFS, SUMIFS/COUNTIFS, conditional formatting, sorting/filtering, and data validation.
* Consolidate project information from multiple teams into management-level reports.
* Perform data quality checks before publishing reports to stakeholders.
* Executive & Custom Reporting
* Prepare custom reports, dashboards, trackers, and executive-level summaries.
* Handle ad hoc reporting and data requests from program leadership and executives.
* Convert detailed project information into concise management insights.
* Track program-level status, key risks, dependencies, issues, actions, and milestones.
* Ensure reports are accurate, consistent, and ready for leadership discussions.
* PMO Governance & Operations
* Manage day-to-day PMO operations and governance activities across project workstreams.
* Maintain project trackers, action logs, risk/issue logs, dependency trackers, and governance reports.
* Follow up with respective owners to ensure timely closure of open items.
* Monitor deadlines and proactively flag potential delays.
* Coordinate across multiple teams to collect and validate status updates.
* Drive process adherence and improve reporting/governance discipline.
* Support recurring reviews and program governance forums.
* Follow-up & Escalation Management
* Continuously track pending actions and commitments.
* Follow up assertively with action owners and stakeholders.
* Identify items requiring management attention and escalate them through appropriate channels.
* Ensure critical issues, risks, and dependencies do not remain unattended.
* Maintain clear ownership and closure tracking for open actions.
* Stakeholder Management & Communication
* Demonstrate strong and assertive communication skills while working with multiple teams and senior stakeholders.
* Coordinate effectively with technical, business, delivery, and leadership stakeholders.
* Drive meetings with clear agendas, action items, owners, and follow-ups.
* Communicate risks, delays, dependencies, and escalations clearly and professionally.
* Be comfortable challenging incomplete or inconsistent information and driving stakeholders toward closure.
Mandatory Skills
* Strong PMO / project governance experience.
* Scrum Master experience with practical knowledge of Agile delivery.
* Excellent hands-on experience with Jira.
* Strong expertise in JQL, Jira dashboards, filters, and customized reporting.
* Advanced Microsoft Excel skills for analysis, reconciliation, validation, and reporting.
* Experience preparing custom and executive-level reports.
* Strong operational and process management capability.
* Proven ability to drive follow-ups and escalations.
* Excellent verbal and written communication.
* Strong stakeholder management and coordination skills.
* Ability to independently manage multiple workstreams, priorities, and ad hoc requests.