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Online Parts Sales Advisor
Job Introduction
We are recruiting for an Online Parts Sales Specialist to join our support team based in Solihull at Alok House.
The hours of work are Monday to Friday, 8:30am - 5:30pm.
An excellent package includes a basic of up to £38,000 plus benefits dependant on experience and skill set.
This is an exciting opportunity to join our team in a role focused specifically on the online sale of automotive parts and accessories.
Working across online marketplaces such as eBay, you will be responsible for creating and managing product listings, responding to customer enquiries, processing online orders and helping to maximise online parts sales.
This role would ideally suit someone with experience in automotive parts, online retail or e-commerce who is commercially minded, organised and confident working within a fast-paced online sales environment.
Role and Responsibilities
* Manage and maintain automotive parts and accessory listings across online marketplaces, including eBay.
* Create accurate and engaging product listings, including descriptions, pricing, product information and images.
* Identify the correct parts and ensure compatibility information is accurate before items are advertised or dispatched.
* Monitor online orders and enquiries, providing customers with a prompt and professional service.
* Process orders accurately and liaise with the Parts team to ensure products are picked, packed and dispatched efficiently.
* Monitor stock availability and ensure online listings accurately reflect available inventory.
* Review pricing and competitor activity to help maximise sales opportunities and profitability.
* Identify opportunities to increase the range of parts and accessories offered through our online channels.
* Deal professionally with customer queries, returns and order issues.
* Maintain accurate records and administration relating to online parts sales.
* Work closely with colleagues across the wider Parts business to provide an efficient and joined-up service.
About You
* Ideally, you will have previous experience working in automotive parts, e-commerce, online retail or marketplace sales.
* Experience selling products through eBay or similar online marketplaces would be a strong advantage.
* Automotive parts knowledge would be beneficial, although we would consider someone with strong online sales experience and the ability to quickly develop their product knowledge.
* You will be commercially aware, sales driven and able to identify opportunities to increase online sales.
* You will have good IT skills and be confident creating and managing online product listings.
* Excellent attention to detail is essential, particularly when dealing with part numbers, vehicle compatibility, pricing and customer orders.
* You will have excellent communication and organisational skills and be comfortable managing a busy workload.
* You should be proactive, customer focused and capable of working both independently and as part of the wider Parts team.
This is an excellent opportunity for someone looking to develop their career within automotive parts and e-commerce, helping us to grow our online parts business and reach customers across the UK.
What We Offer
* 25 days holiday plus bank holidays
* Company Pension
* Wellness Programme
* Sick Pay
* Group life insurance
* Staff discount on car servicing
* Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
* Long service and loyalty incentives
* Staff referral scheme
* In-house, manufacturer & professional qualifications
* Free Parking / On-site Parking
* Company Events
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.