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Role Description The Key Account Manager role at The Legacy Leaders is a part-time, on-site position based in Dubai, United Arab Emirates. The Key Account Manager will oversee relationships with key clients, ensuring their needs are understood and met through tailored service and strategic account planning. Day-to-day responsibilities include managing key accounts, coordinating with internal teams to deliver high-quality features, monitoring client performance outcomes, and identifying opportunities to deepen engagement and drive growth. The role also involves handling inquiries, providing responsive customer service, preparing periodic account reports, and supporting business development initiatives related to high-value clients.
Qualifications
* Candidates should possess strong Account Management and Key Accounts skills to build, maintain, and grow strategic client relationships.
* Candidates should possess solid Analytical Skills to interpret client data, track performance, and inform account strategies.
* Candidates should possess proven Business Planning skills to develop account plans, set objectives, and support revenue goals.
* Candidates should possess excellent Customer Service skills to ensure a positive client experience and timely resolution of issues.
* Strong communication and interpersonal skills, with the ability to collaborate across teams and present to senior stakeholders.
* Experience in media, marketing, or professional services environments is beneficial.
* Ability to work on-site in Dubai, manage multiple accounts, and prioritize tasks in a fast-paced setting.
* Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.