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Job Description:
We are looking for an experienced Sales Manager / Senior Sales Consultant to join our team in Japan and help grow our international used car export business.
Our company exports cars from Japan to overseas customers in Europe, the USA, Africa, Oceania, and other markets. Because Japan’s time zone is well aligned with many international markets, this role is very important for handling customer inquiries quickly and professionally, converting leads into sales, and building a strong sales team.
This person will be responsible not only for selling cars, but also for improving the sales process, managing inquiries, coaching sales staff, and helping us build a more organized and effective sales operation.
Main Responsibilities:
Reply to customer inquiries from website, email, WhatsApp, social media, and other channels
Follow up with leads and convert inquiries into sales
Search for and develop new leads and business opportunities
Build strong relationships with overseas customers and partners
Help customers choose suitable vehicles based on budget and requirements
Explain the buying process, auction process, shipping, inspections, and export procedures
Negotiate with customers and close deals professionally
Use CRM system properly to manage leads, tasks, follow-ups, and communication history
Improve sales workflow and response speed
Hire, train, coach, and monitor new sales consultants
Set sales targets and help the team achieve them
Report sales performance, team activity, and lead quality to management
Work closely with management to improve scripts, customer handling, and sales strategy
Requirements:
Proven experience in car sales , used car export , or automotive trading
Experience working with international customers
Strong understanding of customer communication, negotiation, and closing sales
Experience using CRM systems and sales pipelines
Experience managing, coaching, or mentoring sales staff
Strong English communication skills, both written and spoken
Organized, responsible, proactive, and results-oriented
Able to work independently and take ownership of the sales process
Good understanding of time-sensitive lead handling and follow-up
Experience in Japanese car auctions, shipping, export documents, or automotive logistics is a big plus
Additional languages are a plus
Ideal Candidate:
We are looking for someone who is not just a salesperson, but someone who can take responsibility, think like a leader, and help us build a stronger sales team. The ideal candidate understands how to manage leads properly, respond quickly, coach others, and create a smooth sales process from inquiry to deal closing.
About Us:
We are a Japan-based company specializing in exporting used vehicles from Japan to overseas customers. We work with international buyers and provide support with vehicle sourcing, auctions, purchasing, and shipping.