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About The Company
British Airways is the United Kingdom’s flag carrier, connecting Britain with destinations around the world. For more than 100 years, the airline has built on a pioneering heritage that includes launching the world’s first international scheduled air service between London and Paris. Our colleagues help make that global connection possible in many different ways, from supporting customers to keeping aircraft and operations moving safely and reliably. We value originality, ambition and collaboration, and encourage our people to grow, take on new challenges and contribute to the future of aviation.
About The Role
As a Senior Product Data Scientist, you will join the Operations Delivery Intelligence (ODI) directorate and work within integrated operations product squads. You will help develop data-driven decision-support software that improves operational performance by bringing advanced analytics, machine learning and optimisation into everyday airline decision-making. This is a hands-on, technically influential role combining applied data science, software engineering and product collaboration.
You will take technical ownership of one or more modules within a production-grade data science product. Working closely with stakeholders, product colleagues, software architects and other specialists, you will turn complex operational challenges into practical, reliable tools. Your work will support better-informed decisions, with an emphasis on measurable business value, robust implementation and effective adoption in operational processes.
Qualifications
You will bring experience applying machine learning, optimisation or operational research to real-world problems, along with strong Python skills and familiarity with relevant data science and optimisation libraries. Experience delivering production-quality data science software is essential, including a disciplined approach to software engineering, automated testing, logging, error handling and version control. You should also be familiar with cloud platforms, CI/CD pipelines and modern orchestration tools.
A master’s degree or higher in data science, machine learning or operational research is required, or you should have at least four years of highly relevant industry experience. At least two years of experience working on production machine learning or optimisation software products at scale is also required. Experience in transportation, aviation, airline operations or network-related business domains is preferred.
You will be able to structure complex business and technical problems, make pragmatic recommendations and communicate advanced concepts clearly to technical and non-technical audiences. A systems-thinking mindset, attention to detail, curiosity, resilience and a collaborative approach will help you succeed.
Responsibilities
Develop and embed industrialised decision-support software using machine learning and optimisation techniques. Understand operational problems end to end, identify opportunities to improve decisions and use analysis and visualisation to assess potential value and design trade-offs. Rapidly prototype models in Python, then deliver robust, production-grade modules using sound software engineering practices.
Build dependable data ingestion, cleaning and processing pipelines, and contribute to software orchestration and cloud-based CI/CD deployment. Work alongside software architects to shape system design, and strengthen solutions through automated testing, logging, error handling and preparation for operational and data edge cases. Balance implementation speed, runtime performance, technical debt and business value when making modelling and technical decisions.
Engage with stakeholders to gather requirements and feedback, contribute to feature prioritisation and roadmap discussions, and support integration into operational processes. Quantify product adoption and value capture, communicate modelling approaches and results, contribute to agile delivery practices, participate in code reviews and mentor junior colleagues.
Benefits
British Airways offers a competitive salary and rewards designed to recognise the contribution of its people. From your first day, you can access staff travel benefits, including unlimited basic and premium standby tickets on British Airways flights, as well as up to 30 discounted Hotline airfares each year for you, friends and family. You will also have opportunities to explore new challenges and pursue development and progression across the business.
Equal Opportunity
British Airways is committed to building an inclusive workplace where colleagues are valued for their individual perspectives, backgrounds and contributions. We believe diverse representation and inclusion support innovation, and we aim to create a culture where everyone can be themselves and do their best work. We welcome applicants from all backgrounds and cultures to join us in connecting Britain with the world and the world with Britain.