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Location: Remote, within the Philadelphia to New York City corridor, with ability for in-person collaboration in Philadelphia.
Reports to: VP of Engineering
About Xpoint:
Xpoint builds the geolocation compliance layer for regulated online sports betting and gaming. Before an operator can accept a wager, they must prove the player is physically where the law says they must be, and prove it to a regulator, on demand. That is the problem we solve, in real time, at scale, for some of the largest betting operators in the US and internationally.
It is a genuinely hard engineering problem, and an unusually interesting one:
• Every request is a decision, not a lookup. We fuse GPS, Wi-Fi, network, and device-integrity signals into a single allow/deny call under a hard latency budget, at volumes that spike significantly around live sports.
• The problem is adversarial. People actively try to defeat us through spoofed locations, VPNs and proxies, remote desktops, virtualized devices, and tampered attestation. The work sits at the intersection of distributed systems, fraud detection, and security engineering.
• Every decision must be explainable. Our releases are filed with state gaming regulators before they can reach production. That raises the bar for correctness, traceability, and testing in a way that most consumer engineering never has to meet.
• We’re small enough that your decisions have a real impact. Xpoint is gaining market share by building better technology. You’ll be one of a handful of people shaping how our product actually works, with direct access to the executives making decisions about what we build.
The Role:
You will lead Xpoint's Site Reliability Engineering and Platform Engineering team, owning the reliability, scalability, security and cost of the infrastructure our geolocation services run on. You will set the technical direction for how we build, deploy, observe and operate our systems on AWS, and you will grow the team that does it.
This is a hands-on leadership role. You will spend most of your time leading people and making architectural decisions, and enough time in the code, the Terraform and the dashboards to make those decisions well.
You will model Xpoint's operating principles of accountability, collaboration and continuous improvement, and hold the team to a high bar on all three.
What You'll Do:
Lead The Team:
• Manage, mentor and grow a team of SREs and platform engineers: hiring, coaching, career development and performance.
• Set the team's priorities and roadmap, balancing reliability work, platform improvements and support for product teams.
• Partner with development teams so services are designed for reliability, scalability and performance from the start, not retrofitted after an incident.
Own Reliability:
• Own the uptime SLAs we commit to customers, and the SLOs and SLIs behind them: define them with engineering and product and use error budgets to decide when to ship and when to stabilize.
• Build observability that tells us something is wrong before customers do: metrics, logs, traces and alerts that are actionable rather than noisy.
• Design for resilience: multi-region architecture, redundancy, graceful degradation and automated recovery, so a single failure does not become an outage.
• Run incident response: lead or support mitigation during incidents, drive blameless postmortems to root cause, and make sure the follow-up work actually gets done.
• Own the on-call program: sustainable rotations, clear escalation paths and up-to-date runbooks, with the goal of fewer and quieter pages over time. You will take your turn on the rotation.
Build The Platform:
• Own our AWS infrastructure as code (Terraform or equivalent), including standards, review and reuse across teams.
• Run our container platform on Kubernetes, including capacity planning and auto-scaling that handles traffic peaks such as major sporting events without overspending the rest of the time.
• Build and improve CI/CD so every change ships through an automated, repeatable and auditable pipeline.
• Track and manage infrastructure cost and make cost a visible input to architecture decisions.
Keep It Secure & Compliant:
• Harden our infrastructure, manage vulnerabilities and enforce least privilege access.
• Make sure infrastructure and release processes meet industry standards and gaming regulatory requirements, and support audits with clear evidence.
• Keep infrastructure, pipeline and operational documentation current enough that someone new could run it.
What You Bring:
• 8+ years in infrastructure, SRE or platform engineering, with deep hands-on AWS experience.
• Experience managing engineers, including hiring, coaching and performance management, ideally leading an SRE or platform team.
• Strong infrastructure-as-code skills with Terraform, CloudFormation or similar, at production scale, held to the same code-quality bar as application code: review, testing, linting and static analysis in CI.
• Production experience with containers and orchestration: Docker and Kubernetes (EKS a plus).
• Proficiency in at least one general-purpose language such as Python or Go, enough to write real automation and tooling, and to read the services you support.
• Experience building monitoring and observability with tools such as Prometheus, Grafana, CloudWatch or Datadog.
• A working command of SRE practice: SLOs, SLIs, error budgets, incident management and blameless postmortems.
• A track record of improving reliability measurably, and the ability to explain how you did it.
• Clear communication with engineers, product and leadership, including saying no and explaining trade-offs.
• Sound judgment and a willingness to make decisions and own the outcome.
• A Bachelor's or Master's in Computer Science, Engineering or a related field is preferred; equivalent experience counts.
• Experience automating SRE workloads with agentic AI tools.
Nice To Have:
• Experience in sports betting, iGaming or another regulated industry where changes go through formal change control.
• Experience supporting compliance audits such as SOC 2.
• Experience with GitLab CI/CD.
• Startup experience: comfortable with ambiguity, setting your own structure and delivering under time pressure.
• AWS certifications such as Solutions Architect or DevOps Engineer Professional
Benefits:
• Competitive salary
• Comprehensive medical, dental, and vision insurance
• 100% employer-paid employee health premiums
• 50% employer-paid premiums for eligible dependents
• 3 weeks of paid vacation starting in the first year
• Paid sick time, personal days and company holidays
• 401(k) retirement plan with strong company match
• 100% company-paid life insurance, AD&D, and short-term disability