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Junior Client Relations and Operations Analyst

Fyntra Inc

1 дн назад

Текст заказа

Fyntra is a growing company operating in the U.S. litigation funding industry. We provide financial solutions to individuals involved in legal claims and work closely with clients and law firms across the United States.
We are looking for a Junior Client Relations and Operations Analyst to join our on-site team in Belo Horizonte. This is an excellent opportunity for someone early in their career who wants to learn quickly, take ownership, and gain hands-on experience in a growing international operation.
What you will do
• Communicate with U.S. clients by phone, SMS, and email
• Gather, review, and organize information about new cases
• Qualify incoming leads and support the commercial process
• Follow up with clients throughout the case evaluation process
• Communicate with U.S. law firms to request information and case updates
• Keep our CRM and case records accurate and up to date
• Identify stalled cases and help move them forward
• Track operational metrics and assist with reports
• Contribute to improvements in our client relations, commercial, and operational processes
What we are looking for
• Advanced or fluent English — required
• Strong verbal and written communication skills
• Confidence speaking with clients over the phone
• Organization, initiative, and attention to detail
• Ability to learn quickly and solve problems independently
• Interest in business, client relations, sales, data, and operations
• Availability to work on-site in Belo Horizonte
Extensive professional experience is not required. We value ability, attitude, reliability, and willingness to grow more than years of experience.
Spanish is a plus.
Position details
• On-site in Belo Horizonte, Brazil
• Independent contractor arrangement (PJ)
• Suitable for current students, recent graduates, and professionals early in their careers
At Fyntra, you will have direct exposure to an international business, meaningful responsibilities from the beginning, and room to grow as the company expands.

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