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This role is shared by CHOICY – your go-to recruitment partner for top tech & product teams.
We’re helping one of our partner companies grow their team with someone awesome (maybe you?). You’ll go through us for the hiring process — we’ll keep things fast, clear, and friendly all the way through.
We know the team behind this product, and we’ll make sure you’re fully prepped for every step.
How to apply
Please complete and submit the application form
About the company:
We are looking for a Client Operations Coordinator to join a global programmatic advertising consultancy working exclusively with the US market.
The company combines advanced analytics, AI-driven technology, and data-driven solutions to help marketers achieve better business outcomes. By leveraging the latest advancements in AdTech, the team optimizes advertising performance while providing clients with full transparency and actionable insights.
As the company continues to grow, it’s building a new Client Operations function to support its Client Services teams and streamline daily administrative and operational processes.
This is a great opportunity for a detail-oriented, proactive professional who enjoys keeping things organized, managing multiple workflows, and making sure everything runs smoothly behind the scenes.
What You’ll Do
Process & Systems Management
Maintain and update client records, sales orders, and operational data in NetSuite, ensuring accuracy and consistency. Perform regular data quality checks and handle administrative updates that cannot be automated. Organize and maintain client agreements, signed paperwork, and supporting documentation in Google Drive, following standardized documentation practices. Coordinate the collection, processing, and submission of client-related documentation, including Insertion Orders, Purchase Orders, and notarization requests. Identify and suggest improvements to administrative workflows and documentation processes. Client & Financial Operations Support
Coordinate billing-related inquiries between clients, Client Services, and Finance, including invoice disputes, prepayments, and outstanding payments. Track open requests, follow up with relevant stakeholders, and ensure timely communication and resolution. Maintain accurate records of billing statuses and provide operational updates to Client Services leadership. Support departmental expense and budget tracking, including software subscriptions, bonuses, and other operational expenditures. Maintain client tier information in NetSuite and coordinate related notifications across teams.
What You Bring
Previous experience in operations, administrative coordination, project coordination, or business support roles. Proven ability to manage multiple operational workflows and high volumes of requests while maintaining accuracy and meeting deadlines. Excellent attention to detail, organizational skills, and ability to work independently. Fluent English, with strong written and verbal communication skills. Experience working with business systems, operational databases, or tools used to manage client records and documentation. Proficiency in Google Workspace and experience with task management platforms such as Asana, Jira, Monday.com, or similar tools. Strong communication and cross-functional coordination skills. Comfortable working with invoices, financial documentation, and operational reporting. Previous experience with CRM/ERP systems, particularly NetSuite, is a plus. Experience in digital advertising, marketing agencies, or other client-service environments is a plus.
What You Get
USD compensation that values your expertise. Work from anywhere: fully remote to suit your lifestyle. 31 days of paid time off: 21 days of annual leave + 10 days of sick leave. Growth-focused environment: Access to learning resources and clear pathways for professional development. Team events: Virtual cooking classes, yoga sessions, team quizzes, and more.
Location & Eligibility
This role is open to candidates currently based in Latin America (LATAM) only .