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Company Description eekoloks Haircare Australia is an award-winning, Australian-owned brand focused on transforming children’s hair care with natural, safe, and effective solutions. The brand was created to address the need for genuinely natural, child-friendly hair products and is trusted by families across Australia, New Zealand, the United States, and the Asia Pacific. All products are made in Australia using 100% natural and organic ingredients and are free from parabens, phthalates, sulphates, gluten, soy, dairy, and nuts. eekoloks formulations are crafted specifically for children’s delicate hair and sensitive scalps, supporting simple, safe, and sustainable care routines. The team is committed to ethical, family-focused innovation and quality.
Role Description The Ecommerce Specialist contract role is a remote position responsible for managing and optimizing the brand’s online sales channels. Day-to-day tasks include maintaining product listings, monitoring inventory and pricing, and ensuring accurate product information across e-commerce platforms. The role involves analyzing sales performance, tracking customer behavior, and using insights to improve conversion rates, average order value, and overall online revenue. The Ecommerce Specialist will collaborate with marketing and customer service teams to support promotions, enhance customer experience, and ensure consistent brand messaging. Additional responsibilities include implementing best practices for SEO, supporting campaign launches, and preparing regular performance reports.
Qualifications
* Candidates should possess strong E-Commerce and Sales skills, including experience with online retail platforms and digital sales funnels.
* Candidates should possess excellent Customer Service and Communication skills, with the ability to respond to inquiries and coordinate with internal teams in a clear, professional manner.
* Candidates should possess solid Analytical Skills, including competency in interpreting data, using dashboards or reports, and making data-driven recommendations.
* Relevant experience with online marketplaces (e.g., Shopify, Amazon, or similar), digital marketing practices, and basic SEO principles is beneficial.
* Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a remote environment are expected.
* Prior experience in beauty, haircare, or consumer products, and familiarity with children’s or family-focused brands, is an advantage.
* A relevant qualification in business, marketing, e-commerce, or a related field, or equivalent practical experience, is preferred.