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Delivery Manager
Location: Warrington, UK
Company: The Lignum Group
Reports to: Head of Client Services
About The Lignum Group
The Lignum Group is an international specialist recruitment business, headquartered in Warrington, UK, supporting clients across the UK and US markets.
We specialise in construction and engineering recruitment, partnering with clients to deliver specialist talent solutions across these sectors.
As our business continues to develop, we're looking for an experienced and commercially focused
Delivery Manager to lead our recruitment delivery function and play a key role in driving performance, developing our people and supporting continued business growth.
The Opportunity
This is a key leadership position within the business, responsible for overseeing and developing the delivery team to ensure consistent pipeline progression, high-quality candidate delivery and strong commercial outcomes.
You'll take ownership of delivery performance, ensuring resources are effectively allocated, priorities are clearly established and recruitment activity is focused on the opportunities that will have the greatest impact on business performance.
Working closely with the Head of Client Services, Commercial and wider Leadership teams, you'll help drive operational excellence, strengthen delivery processes and ensure our consultants receive the support and direction they need to succeed.
This role would suit someone who combines strong recruitment delivery knowledge with excellent people leadership, commercial awareness and a genuine passion for developing high-performing teams.
Key Responsibilities
Leadership & Team Development
* Lead, motivate and develop the recruitment delivery team, creating a high-performance and accountable culture.
* Coach and support Delivery Consultants to achieve individual and team objectives.
* Conduct regular performance reviews, provide constructive feedback and manage performance where required.
* Identify development opportunities and build capability across the team.
* Promote collaboration, ownership and continuous improvement.
Delivery & Performance Management
* Oversee recruitment delivery activity, ensuring consistent pipeline movement, interview conversion and placement outcomes.
* Monitor recruitment performance metrics and proactively identify risks, bottlenecks and opportunities.
* Ensure candidate quality and delivery standards remain consistently high.
* Allocate resources effectively and prioritise workloads in line with business objectives.
* Drive consistency and accountability throughout the recruitment lifecycle.
Operational Excellence
* Maintain strong adherence to recruitment processes, systems and audit requirements.
* Identify opportunities to improve delivery efficiency, quality and overall performance.
* Ensure recruitment activity is completed in line with agreed standards and expectations.
* Use data and reporting to provide meaningful performance insights and recommendations.
Commercial & Stakeholder Collaboration
* Work closely with Commercial and Leadership teams to align delivery activity with client requirements and business priorities.
* Ensure delivery resources are focused on the highest-value opportunities.
* Support business growth through improved conversion, productivity and operational efficiency.
* Build strong working relationships across the business to ensure a joined-up approach to client and candidate delivery.
What We're Looking For
We're interested in hearing from individuals who bring:
* Previous experience leading recruitment delivery teams within an agency recruitment environment.
* A strong understanding of recruitment delivery processes, pipeline management and conversion metrics.
* Demonstrable experience managing and developing recruitment professionals.
* The ability to drive performance through coaching, accountability and effective resource management.
* Strong commercial awareness and an understanding of how delivery performance impacts revenue and business growth.
* Experience using performance data and reporting to inform decisions and drive improvements.
* Excellent communication, organisation and stakeholder management skills.
Experience within specialist recruitment, particularly construction or engineering, would be advantageous.
The Person
You're a commercially minded and organised leader who enjoys taking ownership, setting high standards and getting the best out of people.
You're comfortable working in a fast-paced recruitment environment, making decisions based on data and challenging processes or performance when necessary.
You balance high expectations with a supportive leadership approach, creating an environment where people are encouraged to develop, take accountability and deliver their best work.
Why Join The Lignum Group?
* Join an established international specialist recruitment business.
* Work across the UK and US recruitment markets.
* Play an influential role in shaping and developing the delivery function.
* Work closely with senior leadership and commercial teams.
* Make a tangible impact on business performance and growth.
* Be part of a collaborative environment that values accountability, development and high standards.
Interested?
If you're an experienced recruitment delivery leader looking for your next challenge and the opportunity to make a meaningful impact within a growing international recruitment business, we'd love to hear from you.
Apply now to explore the opportunity with The Lignum Group.