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Associate - Account Management - French speakers in Alexandria
Компания: Sutherland
Город: Alexandria
Company Description
At Sutherland, we are a leading global business and digital transformation partner with expertise in Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics. Our services span various industries including Healthcare, Insurance, Banking & Financial Services, Communications, Media & Entertainment, Technology, Travel & Hospitality, Logistics, Retail, Energy & Utilities. We are committed to driving digital transformation and providing unique value propositions through market-leading technology and business process excellence, with over 200 unique inventions under several patents across critical technologies.
Job Description
This is a full-time on-site role for a Customer Service Representative French Account at Sutherland's location in Alexandria. The role involves day-to-day tasks related to ensuring customer satisfaction, managing customer accounts, providing excellent customer service, and effective communication
Qualifications
* Backoffice and voice account
* Proficiency in French B2-C1
* Grads only
* English level A2- B1
* PC skills needed
* Previous experience in a similar role is a must
Additional Information
* Competitive Salary + Achievable KPIS/Allowances/Incentives
* Social and medical insurance is provided
* Work from home after training
* Fixed morning shifts and fixed weekends (Saturdays and Sundays)
* Healthiest work environment (Great place to work certified)