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About the Company
TrustNet is an IT services company. We partner with OEMs and technology vendors such as IBM, Microsoft, Google Cloud and Red Hat to deliver AI and automation projects for Fortune 500 clients.
About the Role
This is an individual role, not a management role. As our Channel Partner Manager, you'll support TrustNet's OEM relationships. You'll be the main contact for our OEM partners, make sure we get full value from each partner program, and turn those relationships into new opportunities. You'll work closely with our leadership, marketing, sales and delivery teams across the U.S., Brazil and Costa Rica. This is not a quota-carrying sales role. Success means strong partner relationships, a healthy partner pipeline and on-time, high-quality bids.
Responsibilities
* Support and maintain OEM relationships. Be TrustNet's day-to-day contact with channel partner managers at our OEM and technology partners.
* Track certifications, tier requirements, renewal dates and benefits such as marketing funds and rebates, so we stay in good standing and use what we earn.
* Register and co-sell deals. Register opportunities in partner portals and bring OEM sales teams into deals with our sales team.
* Assist with the RFPs and RFI lifecycle by registering Public Sector opportunities, communicating with partner representative, etc.
* Work with Marketing to build go-to-market plans. Help create joint business plans, co-marketing campaigns and partner enablement with our key alliances.
* Find new partners and opportunities. Identify and qualify new OEM partners and partner-sourced leads.
* Keep records current. Maintain partner and opportunity data in our CRM and partner portals, and report regularly on activity and results.
Qualifications
* Based in Brazil, able to overlap at least 4 hours a day with U.S. Eastern Time.
* Fluent English, written and spoken. You'll work with U.S. partners and clients every day, and interviews are held in English.
* 3+ years working with OEM partner programs from the partner side, at an integrator, reseller, managed service provider or distributor. You know how tiers, certifications, deal registration and partner portals work.
* Proven experience leading RFPs or RFIs from start to finish, not only writing sections. You've coordinated contributors, edited the final response and met strict submission requirements.
Required Skills
* Must have previous experience with TD SYNNEX, OEMs, or other technology distributors such as Ingram Micro, Arrow Electronics, etc.
* Experience with IBM, Microsoft, Google Cloud, Red Hat or AWS partner programs, or with major distributors such as TD SYNNEX or Ingram Micro.
* Strong with CRM platforms and partner portals, plus Microsoft Office or Google Workspace.
* Organized and reliable. You can manage several partners and deadlines at once without dropping anything.
* Relationship-first. You enjoy bringing people together and building trust over time.
* Experience that is mainly retail, franchise or telecom sales channels, affiliate programs, or recruiting resellers for your own company's product is not a match for this role.
Preferred Skills
* Background in IT services, cloud, AI, cybersecurity or enterprise software.
* Experience with public-sector bids (licitações) or enterprise procurement.