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DayDream Claim Specialist
Компания: DayDream
### **About DayDream**
DayDream helps dentists serve their patients. We support dental offices behind the scenes with clarity, consistency, and care so that providers can focus on what matters most. We're a fast-growing, remote-first team that believes in doing good work and being good to each other while we do it.
### **About the Role**
We’re looking for an experienced, detail-oriented **Claim Specialist** to help our clients navigate insurance with confidence. This role is critical to the claim lifecycle from submission to resolution and plays a key part in shaping the tools we use every day.
As a Claim Specialist at DayDream, you won’t just process claims. You’ll help design the future of how we do it by working closely with our software engineering team to fine-tune internal tools and make our platform even better.
### **What You'll Do**
* **Submit claims** accurately and completely with all required attachments and documentation
* **Post insurance payments** with speed and accuracy in accordance with the received EOB
* **Follow up on outstanding claims** to reduce claim aging
* **Handle denials and appeals** professionally and efficiently, interpreting EOBs and rejection codes
* **Collaborate with our software engineering team** to provide feedback and ideas that improve our internal tools
* **Work cross-functionally** with teammates in billing, operations, and client success to deliver _excellent_ service
### **What You'll Bring**
* 8+ years of experience in **dental revenue cycle management** (RCM), especially claims processing
* Deep familiarity with **dental billing software** and comfort with tools like Google Workspace, Slack and remote connection softwares
* Clear, professional communication skills, both written and verbal
* Strong organization and problem-solving skills, with **high attention to detail**
* A collaborative mindset and an interest in **improving internal systems and workflows**
* A bachelor's degree is nice to have, but not required
### **Compensation & Benefits**
* Competitive hourly pay
* **Medical, dental, and vision insurance some with plan option premiums 100% covered for employees**
* Medical and dependent care **FSA options**
* **PTO and sick time accrue from day one**
* **9 paid holidays** annually
* Company-provided laptop
We believe great work happens when people feel supported and heard. If you care about doing things well, want to help build something meaningful, and thrive in a remote environment, we’d love to meet you.
_DayDream is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status._