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The Vault is actively seeking new talent, acknowledging that our people are the cornerstone of our strength and the assurance of our future success. We are currently looking for a Senior Back Office Officer to join our team.
In this role, you will be a key hands-on contributor to our back-office operations, ensuring accurate and timely processing while supporting the continuous improvement of processes that serve both regulatory compliance and business growth. You will work closely with the Head of Back Office and act as a go-to person for the day-to-day operational team.
You will help us with:
Executing and monitoring back-office processes for the Digital Assets business
Processing client orders and conducting settlements in cryptocurrency and fiat money
Managing and keeping customer profiles accurate and up to date
Contributing to automation projects and the enhancement of internal back-office systems
Maintaining records for client and proprietary post-trade processing and digital asset payments
Performing daily and monthly reconciliations, investigating discrepancies, and ensuring accuracy and timely reporting to management
Acting as a point of contact for external parties to resolve operational issues and ensure smooth workflows
Keeping internal systems and records aligned with regulatory standards and business needs
Preparing and delivering client reports with a strong emphasis on accuracy and transparency
Preparing and submitting the reports required by regulators under CASP and MiCAR frameworks, in line with agreed deadlines
Communicating with clients and colleagues regarding orders and operational matters, providing reliable support and clarity
Supporting the Head of Back Office in documenting procedures, controls, and process improvements
Guiding and sharing knowledge with junior team members, including onboarding and day-to-day support
Tackling ad-hoc tasks and operational challenges with accountability and initiative
Requirements
University degree in Finance or a related field
Proven experience (e.g. 3+ years) within back-office operations, ideally within the digital assets or broader financial industry
Knowledge of regulatory frameworks, practices, and principles within the financial industry
Experience in preparing and submitting regulatory reports to CySEC or similar authorities
Strong analytical skills and attention to detail, with the ability to resolve discrepancies independently
High computer literacy and confidence in working with various systems
A proactive mindset with the ability to balance execution and process improvement
Good command of English
You will have an advantage if you have:
Knowledge of Cyprus local regime, MiCAR and other CASP regulation frameworks
CySEC certificate
Experience working with record keeping in regulated business
Experience mentoring or training colleagues
Benefits
Competitive salary
Annual performance bonus
Visa support
Access to our Limassol offices, including daily drinks and snacks, as well as parking facilities
Working hours are from 9:00 to 18:00, with a shorter day on Fridays until 16:30
24 working days of paid annual leave, in addition to statutory public and bank holidays in Cyprus
14 working days of paid sick leave per calendar year
Work permit sponsorship and full support with all related arrangements
The opportunity to participate in corporate sports activities and events, and receive corporate gifts