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Technical Support Specialist
Компания: Haystack
We're hiring on behalf of a Haystack partner!
The Role
• Provide technical support for internally developed applications within a corporate environment
• Manage incidents and service requests using an IT service management system
• Analyze and resolve technical issues at the application and database levels, including log analysis and documentation
• Support release cycles through testing and quality assurance activities
• Contribute to process improvements and knowledge management for support operations
What You'll Need
• Completed vocational training in information technology or a comparable qualification
• Professional experience in technical client support alongside knowledge of databases and IT service management frameworks
• Strong analytical and structured problem-solving capabilities
• Strong communication skills and customer orientation, with proficiency in both German and English
What's On Offer
• Competitive salary
• Secure employment within a collaborative team environment with structured compensation including holiday and Christmas allowances
• Generous annual leave allowance including time off for festive holidays
• Comprehensive onboarding, ongoing professional development opportunities, and access to learning platforms
• A range of employee benefits including health initiatives, retirement provisions, and workplace amenities
Apply via Haystack today!