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Company Description
DASH is a Hong Kong-based company transforming how consumers and merchants interact in the physical world, with a strong focus on mobility and payments. We are digitising the taxi experience through innovative payment solutions, ride-hailing features, and seamless in-app journeys.
Role Description
We are looking for a Senior Product Analyst focused on our user (rider) app. You will work within a four-person product team reporting to the co-founder, with a hands-on role in defining product requirements and partnering closely with the tech team.
The focus for the coming year is to enhance the user app experience across existing product flows, explore new product experiences (including cross-industry bundle offerings), and apply a data-driven approach to user conversion. The ideal candidate is both user-experience driven and commercially minded, able to identify product opportunities and turn them into clear requirements.
Key Responsibilities
* Analyse user app performance across existing product flows and identify opportunities to improve the experience.
* Support and contribute to the exploration of new product experiences, including cross-industry bundles, by defining requirements in collaboration with Product and Engineering.
* Work hands-on with the tech team throughout the product lifecycle—from opportunity identification and requirement definition through development, instrumentation, and iteration.
* Apply data analysis to inform product decisions and support conversion improvements.
* Partner with cross-functional stakeholders to align on product initiatives, campaigns, and operational rollouts.
* Build analyses, funnels, and insights that help the product team understand user behaviour and prioritise work.
* Leverage AI tools where relevant to accelerate analysis, insight generation, and workflow efficiency.
Qualifications
* 4–6 years of experience in product analytics, product operations, or a closely related role supporting consumer mobile products.
* Experience defining product requirements and working closely with engineering teams.
* Strong analytical skills, including SQL and data visualisation; comfort with event-based product analytics is an advantage.
* Familiarity with AI tools and the ability to apply them in analytical and product work.
* Solid understanding of product operations and the end-to-end product lifecycle.
* Ability to combine user-experience focus with business acumen to identify and articulate product opportunities.
* Excellent communication skills and the ability to collaborate effectively with tech and cross-functional teams.
* Cantonese and English proficiency.
* Bachelor’s degree in Business, Marketing, Data Science, Engineering, or a related field.
* Attention to detail, structured problem-solving, and the ability to work in a fast-paced environment.
* Experience with consumer apps (particularly in mobility, payments, or transactional products) is a plus