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Employment Type: Full-Time
1\. Role Summary
The Project Director is responsible for providing strategic and operational leadership for the successful delivery of major, complex, and high-value projects across the organization.
Within the Insurance & Investments sector, the role oversees large-scale initiatives involving business transformation, digitalization, technology implementation, regulatory compliance, operational modernization, and customer experience improvement.
The incumbent ensures that projects are delivered in accordance with approved business objectives, scope, budgets, timelines, quality standards, and regulatory requirements. The Project Director works closely with executive leadership, project sponsors, business stakeholders, technical teams, and external partners to drive project performance and achieve measurable business outcomes.
2\. Key Responsibilities
A. Project Leadership & Strategic Planning
* Provide strategic direction and leadership for major organizational projects.
* Translate business objectives into project strategies, implementation plans, and delivery roadmaps.
* Define project scope, objectives, milestones, deliverables, and success criteria.
* Ensure project initiatives align with corporate strategy and organizational priorities.
* Advise executive leadership on project feasibility, investment requirements, and delivery strategies.
B. Project Execution & Delivery Oversight
* Lead the end-to-end delivery of complex, high-value projects from initiation through completion.
* Oversee project planning, scheduling, implementation, monitoring, and closure.
* Ensure projects are delivered within approved timelines, budgets, scope, and quality expectations.
* Monitor project progress, identify delivery gaps, and implement corrective actions.
* Coordinate multidisciplinary teams, project managers, consultants, and contractors.
C. Financial & Commercial Management
* Develop and oversee project budgets, financial forecasts, and expenditure controls.
* Monitor project costs, cash flow, financial performance, and return on investment.
* Manage commercial negotiations, procurement processes, vendor agreements, and contractual obligations.
* Identify opportunities for cost optimization and efficient resource allocation.
* Ensure financial accountability and effective use of project resources.
D. Stakeholder & Executive Management
* Build and maintain relationships with executive sponsors, senior management, business leaders, and external stakeholders.
* Present project performance, risks, financial updates, and strategic recommendations to executive committees.
* Lead project steering committees and high-level review meetings.
* Manage stakeholder expectations and resolve critical project conflicts.
* Ensure effective communication and coordination across business units and delivery teams.
E. Risk, Compliance & Quality Management
* Identify, assess, and manage strategic, operational, financial, technical, and regulatory project risks.
* Develop risk mitigation strategies and ensure timely resolution of critical issues.
* Ensure project delivery complies with applicable insurance, investment, financial services, and regulatory requirements.
* Establish quality assurance frameworks and project control mechanisms.
* Maintain appropriate project documentation, audit trails, and governance standards.
F. Team Leadership & Resource Management
* Provide leadership, direction, and performance oversight to project managers and delivery teams.
* Establish clear accountability, responsibilities, and performance expectations.
* Allocate resources according to project priorities and delivery requirements.
* Develop team capabilities and promote a culture of accountability and high performance.
* Coordinate internal teams, external consultants, contractors, and technology partners.
G. Project Closure & Benefits Realization
* Ensure successful project completion, handover, and operational transition.
* Evaluate project outcomes against approved business cases and objectives.
* Monitor benefits realization and assess return on investment.
* Conduct post-implementation reviews and identify lessons learned.
* Recommend improvements to project delivery processes and organizational practices.
3\. Required Qualifications & Experience
* Bachelor's degree in Business Administration, Finance, Engineering, Project Management, Information Technology, or a related discipline.
* Master's degree or MBA is preferred.
* 12–15+ years of progressive experience in project management, project delivery, business transformation, or strategic operations.
* At least 5 years in a senior project leadership or director-level position.
* Proven experience leading major projects with significant budgets, multiple stakeholders, and complex delivery requirements.
* Experience in insurance, banking, investment management, or financial services is highly desirable.
* Strong knowledge of project governance, financial management, risk management, procurement, and quality assurance.
* Demonstrated ability to lead project managers, multidisciplinary teams, vendors, and external consultants.
* Professional certifications such as PMP, PRINCE2, PgMP, MSP, or equivalent are preferred.
4\. Key Performance Indicators (KPIs)
* Percentage of projects delivered within approved timelines and budgets.
* Achievement of project objectives, scope, and agreed deliverables.
* Project budget variance and cost management effectiveness.
* Return on investment and realization of expected business benefits.
* Stakeholder and executive sponsor satisfaction.
* Project risk mitigation and issue resolution effectiveness.
* Quality of project deliverables and implementation outcomes.
* Team productivity and resource utilization.
* Compliance with project governance and regulatory requirements.