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Account Manager – Public Sector (Government & Municipal)
\> \*\*Location: Johannesburg, Gauteng, South Africa\*\*
\> \*\*Employment Type: Permanent\*\*
\> \*\*Business Line: Enterprise ICT Solutions (Network, Server, Storage, Cloud, Security, Data Centre, Wireless & Broadband)\*\*
Job Purpose
Own end-to-end sales and strategic account development for national departments, provincial government, district & local municipalities across South Africa. Act as the primary trusted vendor contact for public sector stakeholders, drive tender pipeline, secure awards via SITA framework and open tender processes, grow revenue and expand footprint with government clients. Build and manage local SI / BEE partner ecosystem to deliver compliant ICT projects.
Key Responsibilities
1\. Develop and execute account plans for allocated public sector accounts: national departments, provincial departments, district municipalities and local municipalities (including DHA, Limpopo DoH, uMgungundlovu DM, Polokwane Municipality, KwaDukuza Municipality and other public entities).
2\. Identify ICT project opportunities: fibre backbone, LAN/WAN, SD-WAN, data centre, server & storage, cybersecurity, CCTV & command centre, UPS, Wi-Fi, disaster recovery, health ICT, municipal revenue systems and smart city infrastructure.
3\. Manage full tender lifecycle: opportunity qualification, pre-bid engagement, BEE alignment, tender documentation coordination, proposal & commercial submission, clarification meetings, adjudication follow-up and contract negotiation.
4\. Engage SITA, provincial treasury, municipal SCM units, IT directors, CIOs, HODs and senior officials; understand PFMA, MFMA, CSD supplier registration, POPIA and public procurement rules.
5\. Recruit, align and manage local SI channel partners for joint bidding, subcontracting and delivery.
6\. Coordinate with pre-sales, solution architects, commercial, delivery and finance teams to produce compliant, cost-effective ICT proposals.
7\. Track sales pipeline, forecast monthly/quarterly revenue, report tender status, risk and win-loss analysis to sales leadership.
8\. Maintain customer satisfaction, oversee project handover, support payment collection and manage long‑term account retention & upsell.
9\. Monitor competitor activity, public sector ICT policy updates and SITA framework changes.
Minimum Requirements：
1\. Bachelor’s degree / NQF 6+ in Business, IT, Computer Science, Engineering or related field.
2\. \*\*5+ years direct public sector ICT sales / account management experience in South Africa, with proven track record of winning government and municipal ICT tenders.
3\. Deep understanding of SITA procurement model, open tender, CSD registration, BEE scoring, PFMA/MFMA and POPIA compliance requirements.
4\. Existing working relationships with national/provincial departments, district/local municipalities and public sector SCM / IT stakeholders is a strong advantage.
5\. Proven experience working with local SI, BEE empowerment partners and joint venture bidding.
6\. Strong knowledge of enterprise ICT portfolio: routing & switching, data centre, storage, cloud, security, wireless, broadband and power infrastructure.
7\. Excellent presentation, proposal writing, negotiation and executive‑level communication skills.
8\. Valid South African driver’s licence and willingness to travel to Pretoria, Polokwane, KZN, Western Cape and other regions.
9\. High integrity, resilient, comfortable with long sales cycles and delayed payment terms typical in government.
Preferred Competencies
\- Existing pipeline and contacts within Gauteng, Limpopo and KZN public sector
\- Experience in healthcare, municipal revenue, public safety / CCTV projects
\- Familiar with tender platforms: etenders.gov.za, SITA RFQ portal
\- Knowledge of B-BBEE codes, empowerment supplier structures