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About J&T Express
J&T Express is a fast-growing global logistics company with a strong focus on e-commerce and last-mile delivery. With operations across Asia and rapid expansion in Europe, we are currently building our German organization and hiring key team members to support our growth.
As we continue to expand our cross-border logistics capabilities, we are looking for a highly motivated Key Account Management Specialist to help drive business growth in whole Europe, develop strategic customer relationships, and strengthen our position in the European market.
Your Responsibilities
1. Develop and maintain relationships with key cross-border customers in Europe, including freight forwarders, e-commerce sellers, independent online stores, brand clients, and enterprises operating in the Europe market.
2. Identify new local business opportunities and actively contribute to revenue growth, customer acquisition, order volume achievement, new client expansion, and collection rate improvement.
3. Support customer retention by ensuring high service quality and resolving business-related issues in a timely manner.
4. Conduct market research and analyze industry trends, competitor activities, customer segments, and market developments in whole Europe.
5. Provide market insights and recommendations to support strategic decision-making and business growth.
6. Gather customer feedback and identify opportunities for product and service improvements.
7. Collaborate closely with internal teams to drive customer satisfaction and support business objectives.
8. Prepare business reports, sales analyses, and market assessments for management review.
Your Profile
1. Bachelor’s degree or higher in Business Administration, Logistics, Supply Chain Management, Marketing, or a related field.
2. Minimum 3 years of experience in logistics, freight forwarding, B2B sales, business development, or key account management.
3. Experience in cross-border e-commerce logistics, parcel logistics, freight forwarding, or brand customer development is highly preferred.
4. Strong understanding of the Europe e-commerce market and emerging industry trends.
5. Excellent analytical, negotiation, and communication skills.
6. Self-motivated, confident, and results-driven with a strong commercial mindset.
7. Ability to work effectively under pressure and in a fast-paced environment.
8. Strong teamwork and stakeholder management skills.
9. Professional proficiency in English, both written and spoken, is required.
10. Additional European languages and/or Chinese language skills are an advantage.
What We Offer
* The opportunity to join a rapidly growing international logistics company
* A dynamic and entrepreneurial working environment
* Career development opportunities in a fast-expanding European organization
* Flat hierarchies and short decision-making processes
* Competitive compensation package and long-term growth prospects
Are You Ready to Be Part of Something Special?
We move Jet-fast, deliver Timely, and grow with Technology.
Be part of building something big – apply now! We look forward to getting to know you.