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Job Purpose
Provide centralized administrative and business support to the Head of Department and 321Sports management team, ensuring efficient coordination, accurate documentation, timely follow-up and smooth day-to-day venue operations. Support procurement, booking-system administration, events, reporting and wider operational requirements in accordance with Modon policies and procedures.
1\. Management Team Support
* Provide daily administrative support to the Head of Department and all 321Sports management functions.
* Draft, format and organize correspondence, memos, presentations, meeting agendas, minutes and management reports.
* Coordinate calendars, meetings, internal requests, approval routing and follow-up action trackers.
* Handle management documents and sensitive information with professionalism and discretion.
2\. Procurement, Vendor and Finance Administration
* Prepare and track purchase requisitions, quotations, supplier records and approvals in the relevant systems.
* Follow up on purchase orders, deliveries, service confirmations, invoices and payment queries with relevant teams.
* Maintain accurate purchasing, contract, supplier and expenditure trackers; escalate delays or discrepancies.
* Support routine stock, office supply and operational purchasing requests within approved procedures.
3\. Booking System and Venue Administration
* Support booking-system administration, facility schedules, booking records, authorized amendments and data updates.
* Coordinate with Operations, Front of House and Finance to verify bookings, payment records and reporting discrepancies.
* Assist with booking extracts, system user requests, data checks and process improvements alongside IT and system providers.
4\. Sports, Events and Programs Administration
* Support the Sports and Events teams with event files, proposals, quotations, reservations, supplier documents and approvals.
* Maintain event checklists, schedules, attendee information, minutes, supporting records and post-event documentation.
* Coordinate administrative follow-ups with venue teams, event organizers, partners and suppliers.
5\. Documentation, Governance and Compliance
* Maintain organized digital and physical records for contracts, SOPs, permits, licenses, asset information and correspondence.
* Track document versions, renewal dates, outstanding submissions, audit evidence and management action items.
* Ensure records are accurate, accessible to authorized users and handled in line with Modon procedures.
6\. Reporting and Cross-Functional Coordination
* Compile data and trackers covering bookings, utilization, sales, events, procurement and operational activities.
* Support periodic management reports, dashboards, presentations and customer-feedback follow-up records.
* Coordinate routine office administration, staff documentation, training records and cross-team requests as directed.
* Collaborate with the Fitness, Sports, Events, Operations and Commercial teams and wider Modon support functions.
Qualification:
* Diploma or bachelor’s degree in Business Administration, Management, Hospitality, Sports Management or a related field.
* Equivalent relevant administrative experience may be considered.
Experience and Competencies:
Experience
* 1–3 years in administration or business support preferred; fresh graduates considered.
* Sports, leisure or events venue experience is an advantage.
Competencies
* Proficient in Microsoft Word, Excel, PowerPoint, Outlook and digital filing tools.
* Able to learn venue-booking, procurement and finance administration systems.
* Organized, accurate and discreet with sensitive information and competing priorities.
* Clear written and spoken English; Arabic is an advantage.
* Proactive team player; flexible to support venue events.
Cybersecurity Responsibility Statement
Employees must comply with all Modon Information Security policies, data protection requirements, and acceptable use standards, including completion of mandatory cybersecurity awareness training. Employees are responsible for safeguarding company systems, credentials, devices, and confidential information, and must use corporate resources only for authorized business purposes. Any suspected security incident or policy violation must be reported immediately, and non-compliance may result in disciplinary action in line with company policy.
Occupational and workplace Health and Safety responsibilities:
In addition to all job specific responsibilities, all employees are required to adhere to all Modon health, safety and environmental (HSE) policies, procedures, practices, and relevant legal and statutory health, safety and environmental requirements and obligations. All employees are personally responsible for familiarizing themselves with these policies, procedures, practices, updates, etc. Modon HSE department regularly updates existing and introduces new policies, procedures and practices and each employee is personally responsible for ensuring they stay updated and compliant with all such updates and new additions.
All employees are accountable for implementing and enforcing HSE requirements within their areas of responsibility, integrating HSE into daily work, complying with approved procedures and legal requirements, escalating unsafe conditions, reporting incidents, supporting timely closure for corrective/preventive actions.