Текст заказа
About Toptal
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
Job Summary:
As a Client Partner at Toptal, you will be responsible for growing and deepening relationships with our enterprise clients by understanding their business challenges, identifying new opportunities, and bringing together the right solutions to help them succeed. You will own the commercial growth, strategic development, and long-term health of an assigned portfolio of clients, turning established relationships into broader, more valuable partnerships.
This is a highly consultative, commercially driven role for professionals who are as curious about solving business problems as they are motivated to grow revenue. You will immerse yourself in your clients’ businesses, understand the pressures and opportunities shaping their industries, and proactively identify where Toptal can make a meaningful difference. Rather than waiting for clients to tell you what they need, you will bring ideas, challenge conventional thinking, and work with our experts to shape solutions that address both immediate priorities and longer-term strategic objectives.
We are looking for individuals who combine the commercial drive of a business developer, the problem-solving mindset of a consultant, and the relationship skills of a trusted advisor. You should be energized by uncovering opportunities within complex organizations, expanding into new business units, building executive relationships, and converting ideas into meaningful commercial engagements. At Toptal, we believe our potential is defined by the problems we can solve and the outcomes we can deliver for our clients. With capabilities spanning technology, AI, marketing, management consulting, managed services, and specialized talent, we have the opportunity to take on increasingly complex and meaningful business challenges. Realizing that potential requires people who think beyond the immediate ask, challenge conventional approaches, and bring the initiative and judgment to turn ideas into results.
We have high expectations of ourselves and the people we work alongside. We value individuals who combine intellectual curiosity with commercial ambition, move with urgency, and take personal ownership of outcomes. You will have the autonomy to shape client strategies, challenge assumptions, and bring forward new ideas, but you will also be expected to execute with discipline, collaborate effectively, and deliver measurable results. We are building a business that can compete at the highest levels, and we expect our Client Partners to help lead that ambition.
Your focus is on growing and retaining existing enterprise clients. Enterprise Sales Executives acquire new clients and secure the initial commercial engagement. From that point forward, you will own the ongoing commercial relationship, including identifying and closing expansion opportunities, renewals, extensions, and additional agreements. You will also be accountable for client satisfaction, retention, and the continued growth and diversification of your portfolio.
You will be expected to grow and manage a substantial portfolio, with an annualized gross revenue expectation of $10M+ as your portfolio matures. Success will be measured by sustained revenue growth, retention, client satisfaction, account diversification, and your ability to establish Toptal as a valued partner across increasingly important areas of your clients’ businesses. Toptal’s Consumer Products and Services (CP&S) portfolio serves leading consumer brands and retailers across three segments: Consumer Packaged Goods, Retail and eCommerce, and Hospitality and Consumer Services. Retail and eCommerce is one of our priority growth segments, spanning eCommerce, Traditional Retail, Mass Merchandisers, Grocery and Convenience, and Food Service. Our clients face margin pressure, shifting consumer behavior and the need to turn AI into measurable results. Toptal helps them move faster by combining Professional and Managed Services, backed by top talent and AI-first capabilities.
This is a remote position with a strong expectation of regular, in-person client engagement. You will be expected to spend meaningful time in the field, building executive relationships, uncovering opportunities, and advancing commercial growth. Travel is an integral part of this role, not an occasional requirement. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
Responsibilities:
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
You will own the commercial strategy and growth of assigned enterprise client relationships, serving as a strategic partner who understands each client’s business, identifies emerging needs, and proactively develops opportunities to deliver greater value. You will work across client organizations to uncover challenges, shape solutions, and expand Toptal’s role in helping clients achieve their objectives.
This is not a passive account management role. You will be expected to continuously create demand within your accounts, build new relationships, and bring forward ideas that lead to new commercial opportunities. You will have strong partners across Toptal, but you will be personally accountable for driving growth and advancing the commercial relationship.
Understand your clients’ businesses. Develop a deep understanding of client strategies, operating models, industry dynamics, competitive pressures, and emerging priorities. Ask insightful questions, challenge assumptions, and identify business problems and opportunities where Toptal can deliver meaningful value.
Proactively shape solutions. Bring thoughtful ideas and recommendations to clients, working with Practice Leaders, Pursuits, and Delivery teams to develop differentiated, commercially viable solutions that address their challenges and create measurable business outcomes.
Own portfolio growth and commercial performance. Take direct accountability for revenue growth, retention, expansion, diversification, and the overall commercial health of your assigned client portfolio. Set ambitious growth objectives and execute with the discipline and urgency required to achieve them.
Hunt for opportunities within existing clients. Identify unmet needs, new initiatives, and emerging challenges across business units and functions. Create demand, develop opportunities, and convert those opportunities into new engagements and revenue rather than relying on existing business to sustain performance.
Expand and diversify client relationships. Build relationships across business units, geographies, functions, and executive stakeholders, reducing dependence on individual buyers, engagements, or service offerings.
Lead ongoing commercial engagements. Own renewals, extensions, ancillary agreements, and all subsequent commercial opportunities following the initial new-client signing, including opportunity development, solution positioning, pricing, negotiation, contracting, and close. Build trusted executive partnerships. Establish credibility with senior business and technology leaders through informed perspectives, sound judgment, and a genuine understanding of their priorities. Become a partner clients turn to when navigating important