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About The Company
dental bauer GmbH is a specialist retailer of dental products and related services. The company supports dental practices and laboratories with products from leading manufacturers, practical advice, and comprehensive expertise in dental supplies. More than 500 employees work across 43 locations in five countries, helping customers find the right solutions for their day-to-day needs.
The E-Commerce and Marketing team brings together the company’s online shop, digital marketing, traditional advertising, campaigns, trade fairs, and events. Its Shopware 6 webshop serves customers in Germany, Austria, Switzerland, the Netherlands, and Denmark. Working with experienced development and agency partners, the team continuously improves the digital experience for customers across these markets.
About The Role
dental bauer is seeking a Senior UX Designer (m/f/d) to lead and advance the user experience of its webshop and website. This is a fixed-term position for two years, serving as parental leave cover, based in Munich or Stuttgart. The role is available full-time or part-time, with a minimum commitment of 50%.
You will represent the needs of customers in dental practices and laboratories, using research, behavioral data, and design expertise to shape practical, measurable improvements. You will work closely with E-Commerce, Marketing, Development, and external partners, with the opportunity to take ownership of UX priorities and see the impact of your work after launch.
Qualifications
* A degree in Interaction Design, Communication Design, Media Informatics, Human-Computer Interaction, or a comparable qualification.
* At least three years of professional experience in UX design, ideally in e-commerce or a B2B environment.
* Confident use of Figma, including the creation of wireframes, interactive prototypes, and interface designs.
* Experience with user research and usability testing, including planning and conducting interviews.
* Familiarity with behavioral analytics tools such as Contentsquare and/or Hotjar; experience with Shopware or comparable commerce platforms is an advantage.
* A strong portfolio that demonstrates your design process and explains how you develop and validate solutions.
* A structured, independent, and responsible approach to work, with strong communication skills and the ability to explain design decisions clearly.
* Very good German and good English skills.
Responsibilities
* Plan, conduct, and evaluate interviews with customers from dental practices and laboratories, as well as internal stakeholders.
* Develop personas, customer journeys, and usage scenarios to inform design decisions.
* Analyze behavior across the webshop and website using Contentsquare and Hotjar, including heatmaps, session recordings, and funnel analysis.
* Identify usability barriers and improvement opportunities, then recommend and prioritize practical measures.
* Design and evaluate A/B tests to assess the effectiveness of proposed changes.
* Create wireframes, clickable prototypes, and UI designs in Figma, and maintain and develop a consistent design system.
* Promote accessibility and a clear, user-friendly experience across devices.
* Collaborate with Development, E-Commerce, and Marketing to implement concepts in Shopware; review the completed work and measure results after launch.
* Present research findings and design concepts clearly, and serve as an internal point of contact for user experience topics.
Benefits
Take ownership of the UX experience across the webshop and website, reporting directly to the E-Commerce division lead. You will join an established team with Figma, Contentsquare, Hotjar, experienced development partners, ongoing projects, existing research, and a design system ready to build on. Direct access to customer perspectives through Sales and Customer Service will help you stay close to user needs. The two-year assignment comes with a clear remit and meaningful responsibility. Flexible working hours, mobile working, full-time or part-time options from 50%, a competitive performance-based compensation package, flat hierarchies, and short decision-making paths support a practical and collaborative working environment.
Equal Opportunity
dental bauer GmbH welcomes applications from qualified candidates with diverse backgrounds and experiences. Selection is based on relevant qualifications, experience, and suitability for the role. Apply online to contribute your UX expertise to the digital customer experience of dental bauer.