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Job Summary
At Hala, the main responsibility of Payment product manager is to Lead the end-to-end delivery of payment service products, overseeing development through implementation. The role focuses on coordinating multiple initiatives, partnering with internal and external stakeholders, and ensuring high-quality, on-time product releases that meet business and customer expectations.
Job Duties
* Manage and coordinate the delivery of payment products across the full lifecycle, ensuring plans, milestones, and outcomes align with business objectives.
* Own release planning activities, including resource coordination and readiness, to ensure smooth and predictable product releases.
* Build and maintain strong relationships with business stakeholders, technology teams, and customers to support clear communication and effective collaboration.
* Track delivery progress and provide regular reporting on timelines, quality, resources, and RAID (Risks, Assumptions, Issues, Dependencies).
* Ensure delivery commitments are met within agreed schedules, proactively addressing delays or risks.
* Create and maintain detailed delivery plans covering each stage of the product lifecycle, from initiation through rollout.
* Define and monitor end-to-end delivery KPIs to assess performance, efficiency, and product quality.
* Identify delivery risks early, manage cross-team dependencies, and implement mitigation strategies to minimise impact.
* Analyse customer feedback and operational insights to drive continuous improvements in delivery processes and outcomes.
Requirements
* 2–4 years of relevant hands-on experience in product management.
* Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent relevant professional experience.
* Strong ownership, analytical, and stakeholder engagement skills.
* Experience in fintech and payments is preferred.