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About Digital Futures
Digital Futures is an AI services and software company that specialises in accelerating AI transformation and enabling AI governance for enterprise and government.
The Role
We are looking for an experienced consultant to act as the accountable day-to-day product lead for an AI initiative, or a small set of closely related initiatives, within a large, regulated organisation. You will own the initiative vision, scope and backlog, working alongside a multidisciplinary delivery team to translate customer needs into clear outcomes and deliverable increments, from MVP through to scale. This is a hands-on delivery role, not an advisory one. Acting as the voice of the customer, you will build evaluation and monitoring into delivery, keep work on track against agreed success measures, and partner closely with product, technology and AI leads to ensure the initiative aligns with wider portfolio priorities and AI standards.
Key Responsibilities
Product vision and backlog
* \- Define and maintain a clear initiative vision, customer problem statement and target outcomes, translating user needs into an AI-enabled product or service from MVP through iterative enhancements.
* \- Own and continuously refine the backlog of epics, features and stories with clear acceptance criteria, prioritising by customer value, risk, dependencies and delivery capacity.
* \- Act as the voice of the customer, ensuring user needs, pain points and feedback shape delivery through demos, show-and-tells and active feedback loops.
Delivery, evaluation and governance
* \- Work with delivery roles to assure quality across definition of ready and done, testing, controls and documentation, removing blockers to keep delivery flowing at pace.
* \- Ensure AI evaluation is planned and executed (offline tests, UAT, safety tests and performance thresholds), and define monitoring across quality, drift, incidents and adoption, using evidence to iterate, rescope or recommend a pause.
* \- Ensure required approvals and decision records are produced across data and privacy, model risk, third-party and security, following approved AI patterns and maintaining audit-ready documentation.
Value, adoption and stakeholder engagement
* \- Convert benefit hypotheses into measurable success metrics, tracking benefit delivery from pilot through to scale and proposing corrective action where value is not materialising.
* \- Provide concise, decision-ready updates on progress, risks, options and trade-offs, escalating material issues early and flagging opportunities for reuse.
* \- Drive adoption with business change and enablement teams across comms, training, process change and user support, ensuring operational readiness and a smooth handover to BAU.
Experience and Profile
* \- Has led delivery of a technology product or initiative in a regulated environment, accountable for meeting outcomes and timelines.
* \- Has owned and prioritised a backlog, translated customer needs into deliverable increments and managed scope trade-offs.
* \- Has worked effectively across business, technology and control functions such as Risk, Compliance, Legal and Privacy, keeping decisions moving.
* \- Has produced clear delivery updates and decision packs with options, assumptions, risks, dependencies and recommendations.
* \- Has defined measurable success metrics and implemented tracking to evidence progress and outcomes.
* \- Has embedded governance, controls and documentation into delivery, rather than leaving them to the end.
* \- Has a working understanding of AI delivery considerations (evaluation, monitoring, data and third-party risks) sufficient to challenge and assure quality.
* \- Has delivered AI, data or automation initiatives from pilot through to scale, including adoption, change management and BAU handover.
Benefits
We offer a competitive salary. Our benefits package is designed to support your wellbeing and development. This includes:
* \- Group Life Assurance
* \- Virtual GP and Online Physiotherapy
* \- Confidential Helpline/Employee Assistance Programme
* \- Wellbeing Studio & Digital Gym
* \- Discounted shopping cards, e-vouchers & cashback offers
* \- Percentage discounts & savings on brands online & in store
* \- Statutory pension contribution - salary exchange scheme
* \- 30 days annual leave, including UK Bank Holidays
Why Join Us
Digital Futures consultants deliver solutions across the full data and AI transformation lifecycle, from strategy, analytics and engineering through to adoption, governance and assurance.
We’re focused on creating opportunity in the age of AI. Joining Digital Futures means joining an organisation making a real impact in delivering an AI-first future, at whatever stage of your career.