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Pharmacy Support Center Representative
Компания: Wegmans Food Markets
Город: Rochester
**Location:**
1500 Brooks Ave Rochester, NY 14624
**Availability Requirement for this role:**
Morning, afternoon, evening (includes weekends).
**Age Requirement:**
Must be 18 years or older
**Time Type:**
Part time
**Pay Range:**
$19.50 - $20 / hour
**Why Work Here**
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Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.
**Job Description:**
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**Note**: This position is based in **Rochester, NY** and requires up to 6 weeks of training at our corporate office during the availability hours listed below. Upon completion of training, this position is fully work from home.
**Availability**: This is a **part-time** position that includes evening and weekend shifts. Shift times will vary between the hours of 8:30am-9pm Monday through Friday, 8:30am-6pm Saturday, and 830am-5pm Sunday.
**What Will I Do?**
* Answer a high volume of incoming calls and assist customers by providing accurate information and answering questions
* Communicate with store pharmacies to gather, verify, and provide customer and order information
* Contribute to team performance by achieving call and productivity goals
* Balance competing responsibilities and maintain productivity in a fast-paced environment
* Follow all company policies and comply with HIPAA, state, and federal regulations when handling customer information
**Required Qualifications:**
* Ability to work in a fast-paced environment
* Strong technical and computer skills, including the ability to learn new applications quickly
**Preferred Qualifications:**
* 1 or more years of pharmacy technician experience
* Experience working in a call center environment
* Experience handling medical or insurance-related inquiries
* Proficiency with EnterpriseRx