Architect — ESSENTIAL FUNCTIONS /MAJOR JOB RESPONSIBILITIES • Ensures platform

ESSENTIAL FUNCTIONS /MAJOR JOB RESPONSIBILITIES • Ensures platform alignment with the business strategy • Provides consultative technical leadership to the platform team • Creates and maintains a detailed view of the existing architecture • Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions • Resolves technical escalations, including responding to defects • Participates in process workshops • Assists in migrating configuration across instances • Oversee the implementation and maintenance of platform integrations • Oversee the security of the Now Platform JOB REQUIREMENTSEducation and Certifications• Bachelor's Degree in Computer Science or related • ServiceNow Certified (preferably ServiceNow Application Developer, CSM Implementation Specialist (CIS), Technical Architect (CTA) or Master Architect (CMA)) • ITIL Foundations Certification preferred Experience • Total 12+ yrs of experience and 8+ years relevant work experience • Must have architectural experience with Service now • Must be willing to work in shifts • Experience in Solution Design and Architecture of ServiceNow specific projects of at least one module such as ITSM, CSM or ITOM.