Cybersecurity Protection Lead

Cybersecurity Protection Lead
Компания: sirar by stc
Город: Riyadh
**About the Company**
Advanced technology and cybersecurity company (sirar) established by stc, the region’s ICT and digital services provider, sirar by stc is a cutting-edge cybersecurity provider that empowers organization to take control of their cyber capabilities and digital environments. As experts in business security and privacy. We offer a comprehensive range of solutions that help you to operate online safely, securely, and efficiently.
**Responsibilities:**
* Uses cybersecurity tools to protect information, systems and networks from cyber threats.
* Tracks escalations and provide advisory and support function to front office / back office.
* Works on problem determination analysis and resolution techniques.
* Ensures closing escalated trouble tickets on daily basis per shift.
* Analyzes performance of incident management activities (Root Cause and ownership) with support from back-office team.
* Opens clients trouble tickets with vendors.
* Understands and meets customer agreements (OLA/SLA/commitments).
* Ensures incident team has an active voice and is driving the L1 troubleshooting.
* Ensures system changes with appropriate teams to minimize disruption.
* Communicates issues requiring escalation to different teams and initiates follow-up procedures.
* Leads operational incidents and breaches.
* Leads security analysis, administration and remediation procedures, workflows, and tasks.
* Identifies opportunities to improve security monitoring and operational tasks.
* Leads technical onboarding/offboarding process for Cyber Resilience Center services.
* Operates Cyber Resilience services (DDoS, VM, MD, etc.) related to clients.
* Ensures 24x7 proactive and reactive managed security operations monitoring product lines and services to clients.
* Uses cybersecurity products and security control technologies to reduce identified risk to an acceptable level.
* Ensures all operational and maintenance activities are properly documented and updated as necessary.
* Performs technical risk remediation and vulnerability closure of Cyber Resilience Center environments.
* Contributes to the overall success of the company by performing all other duties and responsibilities as assigned by line manager.
* Leads the administration, configuration, monitoring, and support of F5 BIG-IP LTM, ASM/Advanced WAF, and DNS/GTM platforms.
* Manages F5 policies, virtual servers, pools, SSL certificates, iRules, DNS services, and traffic management configurations.
* Performs troubleshooting, root cause analysis, upgrades, migrations, and optimization activities for F5 environments.
* Supports customer onboarding/offboarding activities related to F5 services.
* Ensures availability, performance, and security of application delivery and web application firewall services.
* Identifies and remediates security risks and vulnerabilities within F5 environments.
* Acts as the primary SME for F5-related incidents, escalations, and vendor engagements.
**Skills:**
* Advanced knowledge in network and security infrastructure.
* Advanced proficiency in security tools and systems such as firewalls, load balancers, and application delivery controllers.
* Expert-level experience with F5 BIG-IP technologies, including ASM/Advanced WAF, LTM, and DNS/GTM.
* Strong hands-on experience in the administration, configuration, monitoring, troubleshooting, and optimization of F5 BIG-IP environments.
* Advanced knowledge of a variety of operating systems and a good systems administration level of experience.
* Advanced proficiency in communicating effectively with a range of security professionals to simplify complex technical issues.
* Advanced knowledge of cybersecurity-related threats and vulnerabilities.
* Strong understanding of web application security, traffic management, load balancing, DNS services, SSL/TLS, and network security concepts.
* Ability to perform incident analysis, root cause investigation, vulnerability remediation, and operational support within managed security environments.
**Years of Experience:**
* 5+ years in relevant experience.
**Professional Certificate** :
* PCNSE, CCNA, CCNP Security, CCIE Security, FCA, CISM, CISSP, Security+, F5-CSE, and F5-CTS certification in BIG-IP LTM, DNS, or ASM/Advanced WAF.
**Academic Qualification:**
* Bachelor's degree in Cybersecurity, Computer Science, IT, or related field.
* Master's degree preferred.
**Important Notice for Candidates:**
By submitting your application, you confirm that you have read and understood sirar's Candidate Privacy Notice and agree to the processing of your personal data in accordance with it.