Manager, People Operations

Company: Venture for Canada
If you’re excited about building systems that empower others to lead and want to help shape Canada’s next generation of entrepreneurial, AI-ready talent for the future of work, we’d love to hear from you!
Venture for Canada is a national registered charity equipping talent across Canada with the entrepreneurial skills, mindset, and opportunities to succeed in a 21st-century economy increasingly shaped by rapid change and emerging technology. We believe that to be entrepreneurial is to act upon opportunities to create value for others. The resourcefulness and creativity of people across Canada are essential to addressing our country’s greatest challenges. Venture for Canada serves as a catalyst by empowering individuals to create a more prosperous, inclusive, and innovative society.
Since 2013, Venture for Canada has grown in meaningful ways, and we’re excited to expand our team with values-aligned individuals who can contribute to what we’re building. To learn more about our hiring process and workplace philosophy, visit our Careers page.
Role Overview
The People Operations Manager is responsible for the consistent, timely, and effective delivery of the organization’s day-to-day People Operations activities. The role serves as the primary operational point of contact for employees and managers and ensures that established People practices, policies, programs, and employment processes are executed accurately and consistently.
Working within established frameworks and in partnership with the Senior Manager, People Operations, the role exercises independent judgment across routine People Operations matters while escalating complex, high-risk, or precedent-setting issues as appropriate.
The role is highly execution-focused and employee-facing, with responsibility spanning employee relations, recruitment and hiring, onboarding, leaves and accommodations, payroll inputs and benefits administration, performance-cycle administration, compliance, HR systems, and offboarding.
Working closely with the People Operations Team, managers, Finance, Operations, and other internal and external partners, the People Operations Manager translates people-focused strategies, frameworks, and programs into reliable day-to-day practice while bringing forward operational insights that inform ongoing improvements to the People Operations function.
Key Role Responsibilities
Employee Relations & Employee Lifecycle
Serve as the primary point of contact for day-to-day employee and manager People Operations matters
Manage day-to-day employee relations matters, including issue resolution, documentation, and follow-up; support investigations and escalate complex, high-risk, or precedent-setting matters as appropriate
Support managers in applying policies, addressing performance and conduct concerns, and navigating established People Operations processes
Manage leaves of absence, accommodations, return-to-work processes, resignations, terminations, and offboarding, and escalate where appropriate
Escalate complex, high-risk, precedent-setting, or systemic matters as appropriate
Talent Acquisition, Hiring & Onboarding
Manage end-to-end recruitment execution, including job descriptions, postings, sourcing, screening, interviews, references, candidate management, offers, and hiring administration
Partner with hiring managers to deliver timely, equitable, and consistent recruitment processes
Prepare employment offers and contracts and manage routine negotiations within approved compensation and contract parameters
Coordinate onboarding from accepted offer through successful integration, including documentation, payroll and benefits enrolment, systems access, orientation, and manager follow-through
Administer new-hire check-ins, probationary milestones, and success processes
People Programs, Performance & Employee Experience
Administer the annual performance review cycle, interim performance check-ins, and related employee and manager processes
Coordinate communications, deadlines, documentation, reminders, completion tracking, and process support
Support execution of employee engagement, recognition, culture, belonging, and DEI initiatives
Administer employee surveys and pulse checks and support related communications and follow-up
Coordinate operational delivery of organization-wide People Operations initiatives, including the annual team offsite
Payroll, Benefits, HR Systems & Administration
Manage employee payroll inputs and changes in coordination with Finance
Administer benefits and RRSP enrolment, changes, employee inquiries, and vendor processes
Own day-to-day HRIS administration, employee records, data changes, workflows, permissions, and routine reporting
Maintain accurate and complete People documentation and employee records
Resolve operational payroll, benefits, HRIS, and employee-data issues and identify opportunities to improve workflows and system use
Policies, Compliance & Operational Excellence
Support consistent application of People policies, procedures, and employment practices
Maintain required employment documentation, records, deadlines, and compliance processes
Administer required and mandatory training, including enrolment, tracking, reminders, renewals, and record keeping
Identify and escalate compliance concerns, policy gaps, recurring issues, and operational risks
Contribute practical recommendations to improve the clarity, consistency, and efficiency of People Operations processes
Who You Are
A clear, positive, and curious communicator, who approaches questions and challenges with a helpful mindset, asks thoughtful questions, and makes People Operations information easy to understand and act on
Growth-minded and entrepreneurial, energized by learning, evolving, and building alongside a mission-driven organization as its needs, systems, and ways of working continue to develop
Employee-centred and practical, with the judgment to balance individual needs, organizational requirements, and policy
Highly organized and dependable, with strong follow-through across competing priorities and time-sensitive work
Calm and thoughtful under pressure, particularly when navigating sensitive employee situations
Clear and approachable, with the ability to communicate policies, decisions, and processes in a straightforward and respectful way
Solutions-oriented and adaptable, comfortable improving processes while working in an evolving environment
What You Bring
4-6 years progressive HR/generalist experience across employee relations, recruitment, HR operations, and the employee lifecycle
Experience supporting and managing People Operations for organizations or teams of approximately 50 employees
Strong practical knowledge of employment legislation, compliance, and manager support
Experience managing end-to-end recruitment, onboarding, leaves/accommodations, performance processes, and offboarding
Experience with payroll inputs, benefits/RRSP administration, HRIS platforms, employee data, and reporting
AI-enabled and curious, comfortable using emerging tools to improve efficiency, quality, decision-making, and the employee experience while applying sound judgment around privacy, accuracy, and appropriate use
Strong communication, judgment, organization, and process-management skills
HR education or professional certification is an asset
Job Details
The purpose of this job posting is to fill a current vacancy. The anticipated start date is January 13, 2027.
Arrangement
Venture for Canada is a remote-first organization with offices based in Toronto and Vancouver. This is a remote position open to candidates across Canada. While all qualified applicants are encouraged to apply, preference may be given to candidates based in the Toronto, Ontario area to support occasional in-person collaboration. Light in-person attendance of program-related events during evenings and weekends is required from time to time.
Language Requirement
As a national organization s