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Business System Integrator I - Process Management
Компания: EPITEC
Город: St. Paul
**SALES OPERATIONS ANALYST**
**Location:** St. Paul, MN
**Pay Rate:** $33–$35/hour
**Schedule:** Monday–Friday, 8:00 AM–4:30 PM
**Work Arrangement:** Onsite
**Overtime:** Minimal
**Employment Type:** Long-Term Contract, W2
**Job Description**
We are seeking a Sales Operations Analyst to support business process analysis, requirements gathering, documentation, testing, and process improvement initiatives. This position will work with business users to understand current processes, identify requirements and gaps, and help translate business needs into effective system and process solutions.
The ideal candidate will have experience with business analysis, process documentation, requirements gathering, data analysis, and testing. This is a strong opportunity for an early-career Business Analyst or Operations Analyst looking to build experience within a technology-focused business environment.
**Responsibilities**
* Gather, analyze, and document business and process requirements through interviews, document analysis, and workflow analysis.
* Analyze requirements with business users to clarify needs, eliminate ambiguity, and ensure requirements are accurately documented.
* Document current-state AS-IS and future-state TO-BE business processes.
* Perform gap analysis and identify opportunities for process or system improvements.
* Develop testing scripts and verification criteria to ensure business requirements are met.
* Maintain requirements documentation and traceability throughout projects.
* Conduct research and analyze data to identify trends, themes, and potential solutions.
* Support database and system requirements while helping ensure data integrity and established standards are maintained.
* Assist with feasibility studies from both technological and organizational perspectives.
* Identify and recommend solutions to well-defined business problems.
* Support system configuration, system testing, end-user training, and post-implementation support as needed.
* Assist with project planning, change management, risk identification, issue management, and reporting activities.
**Required Qualifications**
* Experience with business requirements gathering, requirements analysis, or business process analysis.
* Understanding of AS-IS and TO-BE process documentation.
* Experience with process mapping, workflow analysis, or gap analysis.
* Strong documentation and organizational skills.
* Ability to collect, interpret, and analyze business data.
* Experience supporting testing, validation, or verification of business or system requirements.
* Strong verbal and written communication skills.
* Ability to work effectively with business users and cross-functional stakeholders.
* Comfortable working with established processes, procedures, systems, and data.
**Preferred Skills**
* Business systems analysis
* Business process improvement
* Requirements elicitation and facilitation
* Requirements traceability
* Data analysis and data modeling
* Project testing
* Change management
* Project risk and issue management
* Database concepts and data controls
* Process and workflow documentation
* System implementation or end-user support
**Education & Experience**
* Short-cycle tertiary education or equivalent relevant education/training.
* Approximately 7–12 months of experience working with business procedures, processes, or systems.
* Basic experience coordinating the work or activities of others is preferred.
**Additional Details**
* Position is onsite from the start in St. Paul, MN.
* First-shift schedule of 8:00 AM–4:30 PM.
* Minimal overtime expected.
* Interviews will be conducted virtually via Microsoft Teams.
* Business casual dress code.
* Visa sponsorship is not available now or in the future.
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