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We're hiring: Sales Operations – LATAM, SAP SD and Customer Care | São Paulo - SP, 01142-300, Brazil
What you'll do
* Create and manage billing documents in SAP SD, such as sales orders, billing documents, and invoices
* Issue and correct invoices, and make sure they comply with Brazilian tax rules
* Handle customer questions, billing disputes, and service follow-ups
* Work with fiscal, sales, and logistics teams to keep the order-to-cash process running smoothly
What we're looking for
* Hands-on experience with SAP SD (sales and distribution) and billing
* Experience in customer care or customer service, ideally in a B2B environment
* Knowledge of Brazilian taxation, such as NF-e, ICMS, PIS, and COFINS
* Intermediate or higher English for daily work with international teams
Nice to have
* SPED, EFD-Contribuições, or DCTF experience
* Experience with Comex or import/export processes