Communications Officer - Legacy & Impact

* Temporary, Full Time Opportunity
* Brisbane 2032 Legacy & Impact Program
* Corporate Services | Customer Experience & Engagement
Tell the Story. Build Excitement. Help Create a Lasting Legacy.
The road to Brisbane 2032 represents an exciting opportunity for the Toowoomba region, with the potential to create benefits that extend well beyond the Olympic and Paralympic Games.
As Communications Officer – Legacy & Impact, you will help tell that story.
Working across communications, community engagement and stakeholder relations, you will provide dedicated communications support to Council’s Legacy & Impact Program. You will help audiences understand the opportunities, activity and long-term legacy being created for the region, while also contributing to other priority Council communications where capacity allows.
The Opportunity
Working within the Media and Communications team, you will take ownership of strategic and operational communications supporting Council’s Legacy & Impact Program, with a strong focus on Olympic and Paralympic Games communications.
Operating under limited direction, you will manage assigned communications activities and priorities across campaigns, presentations, publications, stakeholder and community communications, media and digital channels.
You will provide sound professional communications advice, develop engaging and audience-focused content, and help identify emerging issues, misinformation, reputational risks and communication opportunities.
You will be responsible for:
* Developing and delivering strategic and operational communication plans supporting the Olympic and Paralympic Games Legacy & Impact Program and other Council priorities.
* Creating accurate, accessible and engaging content for Council’s website, social media, newsletters, publications, advertising and community information channels.
* Developing key messages, talking points, briefings, presentations and supporting media content for Councillors, Council employees and stakeholders.
* Producing high-quality presentations, strategic publications and planning materials that clearly communicate the Legacy & Impact story.
* Providing communications, visual design and terminology advice to ensure materials are clear, professional and consistent.
* Supporting proactive media opportunities, announcements, interviews, media events and public information activities.
* Providing practical communications advice to the Legacy & Impact team, including identifying audiences, communication needs, channels, messages, risks and opportunities.
* Coordinating communications with internal experts, designers, suppliers, partner organisations and other stakeholders.
* Monitoring Olympic and Paralympic Games developments, media, social media and community feedback to identify emerging issues, misinformation and communication opportunities.
* Attending relevant presentations, engagement activities and events to understand stakeholder and community response and inform future communications.
* Maintaining content schedules, communication records and templates.
* Using media coverage, digital analytics and audience feedback to monitor performance and improve future communications.
* Ensuring communications comply with Council’s brand, tone of voice, accessibility and approval requirements, while appropriately applying relevant Brisbane 2032 branding and terminology.
What Success Looks Like
You will deliver clear, engaging and audience-focused communications that help the community and stakeholders understand Council’s Legacy & Impact Program, the region’s journey towards Brisbane 2032 and the opportunities being created for Toowoomba.
You will become a trusted communications partner to the Legacy & Impact team, confidently managing assigned communications activities and translating complex information into compelling campaigns, presentations, publications and content.
Success will be reflected in high-quality, coordinated communications that build understanding, trust and confidence. Your work will help Council identify communication opportunities, manage emerging issues and effectively communicate the region’s Brisbane 2032 journey.
You will also use analytics, media coverage and audience feedback to understand what is working and continually improve the effectiveness of communications.
Why We Love This Opportunity?
This is a unique opportunity for a communications professional to contribute to a high-profile program connected to Brisbane 2032, while helping tell the story of what the Olympic and Paralympic Games could mean for the Toowoomba region.
You will have the opportunity to:
* Work on a high-profile program connected to Brisbane 2032.
* Help shape and tell Toowoomba’s Olympic and Paralympic legacy story.
* Take ownership of communications activities and priorities while operating under limited direction.
* Develop high-quality presentations, publications, campaigns and content for diverse audiences.
* Work across community engagement, stakeholder communications, digital channels, media and events.
* Collaborate with Council teams, external partners, suppliers and key stakeholders.
* Build broader experience by supporting other priority Council communications where capacity allows.
* Contribute to a unique, once-in-a-generation project that will stand out on your CV.
About You
You are a creative, proactive and highly capable communications professional who enjoys taking complex information and turning it into clear, engaging and accessible communications.
You are comfortable moving between strategic planning and hands-on delivery, whether developing a communication plan, creating a high-quality presentation, producing digital content, supporting an event or working with stakeholders to land the right message.
You are confident managing your own communications activities and priorities under limited direction. You bring sound professional judgement and understand when routine matters can be managed independently and when complex, sensitive or high-risk issues need to be escalated.
You will bring:
* Experience developing and delivering strategic and operational communications across multiple audiences and channels.
* Strong writing, editing and proofreading capability.
* Experience developing communication plans, campaigns and activities that support organisational priorities, projects and programs.
* Experience creating high-quality presentations, publications and communication materials.
* An understanding of visual communication and the ability to apply organisational and partner brand requirements.
* Strong digital, social media and traditional communications capability.
* The ability to translate complex or technical information into clear, accurate and engaging content.
* Experience using monitoring, analytics and audience feedback to evaluate communications and recommend improvements.
* Strong organisation and time management skills, with the ability to coordinate multiple priorities and deadlines.
* Sound knowledge of reputation and issues management, including the ability to identify misinformation, emerging issues and reputational risks.
* Strong relationship-building skills and the ability to work collaboratively with colleagues, stakeholders, suppliers and partner organisations.
* A relevant degree in communications, public relations, journalism or a related discipline, or substantial equivalent professional experience.
* A current C Class Driver’s Licence.
Location and Flexibility
This temporary, full-time role is based in Toowoomba and sits within Council’s Customer Experience and Engagement Branch, with dedicated responsibility for supporting the Legacy & Impact Program.
The role will involve working closely with the Legacy & Impact team and a broad range of internal and external stakeholders. You will also attend relevant presentati