Текст заказа
Senior Operations Manager
Компания: Old Mutual
Город: Pinelands
**Let's Write Africa's Story Together!**
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
**Job Description**
Symmetry is looking for an experienced Senior Operations Manager to lead and continuously improve the operational capability supporting our DFM business.
This senior, hands-on role sits at the intersection of investment management, implementation, platforms, data, technology, governance and client service. You will ensure that approved portfolio decisions are implemented accurately, efficiently and within a robust control framework, while helping us build a scalable operating model for future growth.
**Key responsibilities**
========================
* Own the end-to-end implementation of approved portfolio changes, rebalances, transitions and new model portfolios across investment platforms.
* Manage platform and service-provider relationships, including portfolio setup, fund availability, issue resolution and service standards.
* Maintain strong operational governance, maker-checker controls, reconciliations, audit trails and exception management.
* Oversee portfolio, holdings, AUM and implementation data, including target-versus-actual monitoring and operational dashboards.
* Lead process improvement, workflow design, automation and technology initiatives that reduce operational risk and support scale.
* Coordinate the operational onboarding of new adviser practices, portfolios and investment solutions.
* Provide Portfolio Managers with clear implementation status, constraints and exceptions. Investment decisions remain with the Portfolio Management team.
* Lead and manage the DFM Operations team, with responsibility for team performance, development, capacity planning and cross-skilling, while fostering a culture of ownership, accuracy and continuous improvement.
_**These responsibilities offer an overview and a general outline of the role and are not exhaustive.**_
**Qualification, Skill and Experience**
* 8+ years of relevant experience in DFM, investment operations, asset management, multi-management, wealth management or an investment platform.
* Practical knowledge of model portfolios, portfolio rebalancing, unit trusts/CIS portfolios and discretionary investment implementation.
* Experience working with LISPs, investment platforms, administrators and investment professionals.
* Strong understanding of operational risk, controls, reconciliations, data quality and regulatory record keeping.
* Proven people-leadership and stakeholder-management experience.
* A track record of improving processes and using data, workflow or automation to make operations more effective.
* A relevant tertiary qualification in finance, investments, commerce, accounting, economics, business science or a related discipline.
* Category II FSP/DFM experience and exposure to local and offshore implementation would be advantageous.
**You will be**
===============
* Accountable, detail-oriented and comfortable taking ownership through to resolution.
* Investment-aware, control-minded and able to challenge incomplete or impractical instructions.
* Collaborative, service-oriented and confident working across Investment, Compliance, Risk, Technology and external providers.
na
**Skills**
Action Planning, Backlog Management, Change Management, Data Compilation, Executing Plans, Legal Practices, Occupational Safety and Health, Oral Communications, Organizational Design, Policies & Procedures, Professional Presentation, Project Budget Management, Project Delivery Management, Readiness Assessments
**Competencies**
Builds Effective Teams
Communicates Effectively
Customer Focus
Directs Work
Drives Engagement
Drives Results
Ensures Accountability
Financial Acumen
**Education**
NQF Level 9 – Masters
**Closing Date**
15 November 2026 , 23:59
_**The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.**_
_**The Old Mutual Story!**_