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General Manager – Facilities Management - Hiring UAE National
Компания: TASC Outsourcing
Город: Abu Dhabi
Role Summary
We are seeking an experienced **Contract General Manager** to lead the overall performance and integrated delivery of a large-scale facilities management contract/portfolio.
The role will oversee **estates and property management, hard and soft facilities management, maintenance, asset and lifecycle management, general services, security services, commercial performance, client relationships, people leadership, QHSE, risk, and continuous improvement**.
The successful candidate will be accountable for service delivery against contractual **SLAs and KPIs**, while maintaining strong operational, financial, technical, and client-management performance.
Key Responsibilities
* Lead the day-to-day operation and overall performance of the assigned contract/portfolio.
* Ensure delivery against contractual obligations, SLAs, KPIs, quality standards, and client expectations.
* Act as the senior point of contact for the client and manage key stakeholders, consultants, authorities, and service partners.
* Oversee estates, property, asset, lifecycle, and facilities-management activities.
* Manage hard services including mechanical, electrical, plumbing, fire & life safety, and other technical building systems.
* Oversee soft services including cleaning, waste management, pest control, hygiene, and workplace-support services.
* Hold accountability for contract **P&L, budgets, forecasts, cost control, and profitability**.
* Manage subcontractors, suppliers, vendors, and external service providers.
* Lead a large, diverse, multi-disciplinary workforce across operational, technical, and support functions.
* Ensure compliance with QHSE, regulatory, contractual, risk, emergency preparedness, and information-security requirements.
* Drive service improvement, innovation, change management, and operational efficiency.
* Prepare and present operational, financial, and management reports to senior stakeholders.
* Support contract growth, variations, and profitability improvement opportunities.
Requirements
* Bachelor’s degree in **Facilities Management, Engineering, Business Administration, or a related discipline**.
* Professional FM or relevant technical certification is preferred.
* Minimum **10 years of experience in Facilities Management / Integrated Services**, with substantial management responsibility.
* Minimum **5 years managing multi-disciplinary managers and teams**.
* Proven experience managing **large-scale facilities or complex service contracts**.
* Strong understanding of **hard services, soft services, asset management, estates/property operations, and security interfaces**.
* Strong commercial and financial-management capability, including **P&L, budgeting, forecasting, cost control, and profitability management**.
* Strong experience in subcontractor and vendor management.
* Good knowledge of UAE statutory and regulatory requirements.
* Strong client relationship, stakeholder-management, negotiation, communication, and people-leadership skills.
* Ability to operate effectively in a complex, multi-site, customer-facing environment.
* Strong decision-making, resilience, adaptability, and strategic-thinking capability.
Preferred Profile
Candidates with experience in **large-scale Integrated Facilities Management, Total Facilities Management, Critical Facilities, Government / Institutional Facilities, Commercial Real Estate, Large Estates, or Multi-Site Operations** will be highly relevant.
**Facilities Management, Integrated Facilities Management (IFM), Total Facilities Management, Contract Management, Operations Management, Property Management, Asset Management, Hard Services, Soft Services, Building Services, Maintenance Management, P&L Management, Budget Management, Cost Control, SLA Management, KPI Management, Client Relationship Management, Stakeholder Management, Vendor Management, Subcontractor Management, QHSE, Risk Management, Business Continuity, Fire & Life Safety, People Management, Team Leadership, Strategic Planning, Change Management, Continuous Improvement, Project Management.** **Contract General Manager, Facilities General Manager, FM General Manager, Operations Director – Facilities Management, Contract Director, Integrated Facilities Management Director, Account Director – Facilities Management,** and **Senior Contract Manager – FM**.