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SAP EWM Consultant
Компания: IMR Soft LLC
Город: Chicago
**Role: SAP EWM Consultant**
**Duration: Long Term**
**Location: Chicago-Mundelein**
**Experience : 15+**
**AMS Experience Is Mandatory**
This is hybrid role, 3 days onsite (Tuesday, Wednesday and Thursday)
**Job Summary**
We are seeking a seasoned Senior SAP Extended Warehouse Management (EWM) AMS consultant with 15–20 years of overall SAP experience to manage and deliver Application Management Services (AMS) for a global client onsite in Chicago, Illinois.
The ideal candidate will possess deep expertise in SAP EWM, proven AMS delivery leadership, and significant transition experience as a receiver, ensuring a seamless handover from prior support teams.
This role requires strong stakeholder management, process governance, and hands-on problem-solving skills to stabilize and optimize SAP EWM operations in a complex, global environment.
Key Responsibilities
* AMS Delivery & Operations
* SAP EWM AMS delivery, ensuring SLA compliance and high-quality service.
* Manage incident, problem, change, and release management activities following ITIL standards.
* Conduct root cause analysis and implement permanent fixes for recurring issues.
* Ensure operational stability of the SAP EWM landscape (both Decentralized and Embedded).
* Collaborate with offshore delivery teams for 24x7 coverage and global service continuity.
* Transition Management (as Receiver)
* Act as the primary onsite lead during AMS transition, ensuring complete and accurate knowledge transfer from the incumbent vendor or implementation team.
* Validate and document processes, configurations, and open tickets during transition.
* Identify gaps, risks, and dependencies in the incoming support scope.
* Establish transition governance, reporting mechanisms, and issue resolution frameworks.
* Drive stabilization phase post-transition and ensure smooth handover into steady-state AMS operations.
* Functional Expertise
* Provide advanced functional and operational support for:
* Inbound & Outbound Logistics
* Internal Warehouse Processes & Task Management
* Handling Unit (HU) & Wave Management
* RF Framework, Labor Management, Slotting & Rearrangement
* Storage Control & Cross-Docking
* Support integrations with SAP S/4HANA, TM, GTS, QM, and 3PL systems.
* Deliver minor enhancements, system tuning, and continuous process improvements.
* Stakeholder & Team Interactions
* Serve as the onsite interface between client business/IT teams and offshore delivery centers.
* Mentor a team of onsite/offshore SAP consultants.
* Build strong relationships with client stakeholders and drive continuous improvement initiatives.
* Continuous Improvement & Innovation
* Identify automation and optimization opportunities to improve service efficiency.
* Support innovation projects, such as migration to S/4HANA Embedded EWM or warehouse automation integration.
* Maintain comprehensive knowledge management and documentation.