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About The Company
ConcertAI is at the forefront of precision medicine, leveraging advanced artificial intelligence and real-world data to revolutionize healthcare and life sciences. Our mission is to transform evidence generation, decision-making, and patient outcomes, initially focusing on oncology and rapidly expanding into other therapeutic areas. We collaborate with leading pharmaceutical companies, healthcare providers, and research organizations to tackle some of the most complex challenges in healthcare.
Central to our innovation is Cara, a next-generation AI platform that extracts powerful insights from intricate clinical, imaging, and molecular data. Alongside our Precision Suite—which integrates real-world data, advanced analytics, and scalable evidence generation—our solutions are reshaping clinical development, regulatory, and commercialization decisions. Our portfolio includes TeraRecon, a leader in advanced imaging and AI-driven visualization, and CancerLinQ, the ASCO-originated oncology platform that advances care quality and large-scale discovery.
Joining ConcertAI means becoming part of a dynamic, mission-driven organization comprised of bold thinkers, builders, and healthcare experts dedicated to delivering innovative, high-impact products that improve patient lives. We offer meaningful opportunities for professional growth and leadership in the evolving field of AI-enabled healthcare.
About The Role
The Business Analyst at ConcertAI plays a critical role in translating customer business needs into clear, actionable requirements that drive the configuration, development, testing, and deployment of our Data Aggregation and Analytics solutions. This position acts as the functional requirements lead throughout the implementation lifecycle, working directly with pharmaceutical and life sciences customers to understand their business objectives, workflows, data needs, and business rules.
The Business Analyst collaborates closely with Solution Architects, Project Managers, Product, Engineering, and Data Operations teams to ensure that solutions align with approved requirements and achieve desired customer outcomes. The ideal candidate combines strong analytical and requirements-management expertise with knowledge of pharmaceutical and healthcare data, technical aptitude, and the ability to engage effectively with both business and technical stakeholders.
Qualifications
* Bachelor's degree in Business, Information Systems, Computer Science, Healthcare Administration, Analytics, or a related field.
* 2-10 years of relevant experience as a Business Analyst, Implementation Consultant, Product Analyst, or similar role supporting complex technology or data implementations.
* Experience working with pharmaceutical, biotechnology, healthcare, healthcare data, or healthcare technology organizations.
* Strong skills in requirements elicitation, analysis, documentation, and management.
* Proven ability to translate business needs into functional requirements, user stories, business rules, and acceptance criteria.
* Experience facilitating customer discovery sessions, requirements workshops, and stakeholder interviews.
* Proficiency in SQL and ability to perform data analysis for requirements validation.
* Experience developing and executing User Acceptance Testing (UAT) strategies, test scenarios, and acceptance criteria.
* Understanding of data mapping, transformation, integration, and data-quality concepts.
* Experience collaborating with Product, Engineering, Data, QA, and Project Management teams.
* Familiarity with Agile software development methodologies and tools such as Jira.
* Strong analytical, problem-solving, organizational, and critical-thinking skills.
* Excellent written and verbal communication skills with the ability to engage both business and technical audiences.
* Ability to manage multiple priorities and operate effectively in complex, ambiguous environments.
Preferred Qualifications
* Experience in pharmaceutical commercial operations, Market Access, Patient Services, Specialty Pharmacy, Hub Services, or Commercial Analytics.
* Knowledge of specialty pharmacy, specialty distributor, hub, claims, payer, patient services, or real-world data.
* Experience supporting enterprise SaaS, healthcare data, analytics, or data aggregation implementations.
* Familiarity with healthcare data integration and ETL/ELT concepts.
* Experience with cloud data platforms, preferably AWS.
* Understanding of healthcare data privacy and regulated environments, including HIPAA.
* Experience working with third-party healthcare data vendors and complex data ecosystems.
Responsibilities
* Partner directly with pharmaceutical and life sciences customers to understand business objectives, workflows, analytical needs, data requirements, and operational processes.
* Facilitate discovery sessions, requirements workshops, and stakeholder interviews involving both business and technical participants.
* Analyze current business processes and document future-state functional requirements.
* Translate customer needs into detailed business requirements, functional specifications, user stories, process flows, business rules, and acceptance criteria.
* Maintain comprehensive requirements documentation and traceability throughout the implementation lifecycle.
* Identify and resolve gaps, ambiguities, conflicting requirements, and unresolved business decisions with stakeholders.
* Collaborate with Solution Architects to ensure alignment with solution design and platform capabilities.
* Define detailed functional and configuration requirements for ConcertAI applications including Data Foundry, Maestro Configuration, and Cadence Suite.
* Translate business rules into configuration specifications and expected system behaviors.
* Work with Product and Engineering teams to clarify and refine functional requirements during development.
* Evaluate delivered functionality against documented requirements and acceptance criteria.
* Identify and escalate product or solution gaps when requirements cannot be met by existing functionality.
* Define business requirements for customer and third-party data, including data definitions, mappings, business rules, and transformation requirements.
* Use SQL and data analysis to investigate data-related questions and validate requirements.
* Partner with Data Engineering to clarify data mapping, transformation, and integration needs.
* Develop and coordinate User Acceptance Testing (UAT) activities, including test scenarios, cases, and acceptance criteria.
* Support customers during testing and analyze defects to determine root causes and resolutions.
* Maintain requirements-to-test traceability and confirm validation prior to go-live.
* Serve as the functional subject-matter expert throughout implementation and collaborate closely with Project Managers and Solution Architects.
* Provide ongoing business context and requirements clarification to cross-functional teams.
* Participate in implementation kickoff, design reviews, status meetings, testing reviews, and go-live readiness activities.
* Support post-launch stabilization and capture implementation learnings to improve future projects.
* Engage with Product Management to provide customer feedback and contribute to platform roadmap discussions.
* Build trusted relationships with customer stakeholders and serve as the primary contact for functional requirements and UAT queries.
* Communicate complex functional and data concepts clearly to diverse audiences and help customers understand system functionality and data outputs.
Benefits
* Opportunity to work at the cutting edge of AI-enabled healthcare innovation.
* Collaborative and mission-driven work environment.
* Meaningful opportunities for professional growth and leadership development.
* Engagement with leading pharmaceutical and healthcare organizations worldwide.
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