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Community Manager

15 ч назад

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Community Manager
Fellow Traveller is hiring a Community Manager
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Posted
November 9, 2026
Full Time
AECT ± 4 hours
Remote
We have an exciting opportunity to join the Fellow Traveller marketing team in a newly created role of Community Manager.
As a boutique label with a very specific curatorial vision, we are not focused on reaching the masses but on championing video games as a storytelling medium, helping connect developers exploring this aspect of games with players who love narrative-driven experiences.
Two of our most important goals are to foster and delight this audience, and to earn a reputation of publishing high quality and remarkable story-rich games.
The Community Manager is a new role at Fellow Traveller dedicated to these two goals. It brings together some existing areas of responsibility that were previously managed by our PR agency and various members of the team, and also represents an overall increase in the investment in this area.
The role will take responsibility for managing and evolving our existing community engagement programs, with a particular focus on
our events (The Story Rich Showcase and LudoNarraCon), and
our website, blog, and email newsletter, which we are in the process of overhauling.
The role will also be responsible for our social media channels and Discord server but these will be relatively minor elements within the role initially.
Whilst taking the lead on brand-focused activity, this role will also support the game marketing team to utilise our owned channels within our game marketing campaigns.
Success in the role will look like…
We have a growing community of highly engaged fans
The processes around our community channels are well understood by the rest of the team and are typically smooth and painless
We are innovating and constantly evolving and improving our brand marketing
Our events run smoothly and exceed their objectives, everyone involved is delighted with the experience
How to Apply
Further information on the role is below.
If you’re excited about this role and think you’d be a great fit, we’d love to hear from you! Submit your application including your resume and a brief cover letter outlining your experience and interest in the role.
IMPORTANT - we are a no-AI company and you should not use AI tools for any part of your application.
Applications will be reviewed on a rolling basis and we encourage you to apply before 11:59pm Australian Eastern Daylight Time on Wednesday 18 November 2026 . Applications received after this date will still be reviewed but will be at a time disadvantage in the later stages of the recruitment process.
If you have any questions please email .
The Admin
FTE: Full-Time (37.5 hours per week)
Duration: Ongoing/Contract
Reports to: Managing Director
Location: Remote but with a requirement to have 3-4 hours of overlap in working hours with Australian East Coast Time. PLEASE NOTE - we are unable to offer this role to candidates based in Europe due to lack of time zone overlap with the rest of our marketing team.
What sort of stuff does this person do all day?
Strategic planning
Working with the Managing Director to shape the big picture objectives and strategy for community engagement
Contributing to strategic and tactical planning for our game marketing campaigns by participating in brainstorms and workshops with our developers and marketing teams
Owner and champion of the Fellow Traveller website and blog
Acting as Editor-in-Chief for the site, deciding what content we want on the site and what content to highlight
Co-ordinating with the team and external suppliers to manage and deliver the pipeline of content for the website and blog
Creating / editing content directly where required
Promoting the website and driving traffic to it
Acting as the team expert on the website including how to use the platform, process for uploading content and creating any associated how to guides for the team
Owner and champion of the Fellow Traveller email mailing list
Managing the creation and distribution of newsletters to the email list
Co-ordinating with the team to manage the calendar of dedicated ad hoc announcement emails as well as our regular newsletters
Creating and executing plans to drive growth and retention in the mailing list
Creating and managing automated onboarding and cleaning processes
Guiding the marketing team on creating dedicated emails
Owner of our social media channels
Managing our social channels including branding and responding to any DMs
Managing the schedule of content and pipeline for posting content including automated posting from the blog and dedicated posts
Managing reactive activity e.g. replies, reposts etc
Creating and executing plans to drive growth and retention in our social channels
Act as the team expert on our social channels including how to use the platforms / tools, and creating any associated how to guides for the team
Guiding the marketing team on creating social content for our game campaigns
Owner of our Discord
Managing our Fellow Traveller discord including the structure and channels
Managing our community mods, including working with the rest of the team to ensure they are briefed on relevant information and announcements
Creating and executing plans to drive growth, retention and engagement in the discord
Guiding the marketing team on engaging with the Discord community
Reporting on community engagement to wider team
Providing regular reports on community activity and associated data points
Management of any post-mortems for community activity
Contribution to event strategy and planning
Working with Managing Director and Scout to set objectives and strategic pillars for our existing events and big picture planning for what events-related activity we should pursue
Ownership of event project management
Creating and maintaining project plans
Assigning tasks and co-ordinating with other team members and suppliers
Management of regular WIP and ad-hoc team meetings
Reporting including post-mortems
Communication with participating developers and publishers
Creating and managing application forms and associated databases
Managing ongoing communication to successful and unsuccessful applicants
Creating and managing information and asset packs / information portals for participants
Acting as first point of contact for any questions from participants
Communication with partners and other stakeholders
Taking lead on communication to key partners such as Valve or the Summer Game Fest team
Pitching for broadcast placement where appropriate e.g. to IGN, Gamespot
Sourcing and managing any sponsors (should we ever pursue this)
Taking lead on communicating with other indie event organisers to gather and share information and co-ordinate activity
Management of the Steam presence for our events
Design, creation and maintenance of Steam event pages
Communication with Valve around event page approvals and featuring
Promotion
Creating marketing and promotion plans for the events
Managing / Executing promotional activity
Briefing and managing visual assets including key art/poster art
Briefing and managing the PR agency and other suppliers
Creating and managing marketing budgets for the events
Contribution to curation and creative
contributing to curation decisions (lead by Scout)
contributing to creative decisions (lead by Scout)
Qualifications and Skills
A passion for, and knowledge of, independent video gam

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