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IT Business Analyst
Компания: TalentHop
**This is a Fully Remote Job**
**About Our Client:**
The organization operates in the Information Technology sector, focusing on the development, delivery, and operation of computing and information services. It addresses challenges in aligning IT solutions with business needs by managing and enhancing enterprise application systems such as ERP and CRM platforms. The group supports both internal operations and external business requirements through software development, configuration, and maintenance in a cross-functional environment.
**About the Opportunity:**
The IT BUSINESS ANALYST role is designed to bridge the gap between business leaders and IT teams by identifying requirements and delivering enterprise application solutions involving ERP and CRM systems. This position supports both project execution and ongoing operational improvements by translating business processes into clear functional specifications. The role is key to enhancing system integration and user experience, contributing directly to organizational efficiency and technological advancement.
**Responsibilities:**
* Engage with business partners to gather requirements and analyze operational needs
* Develop process flow diagrams, functional requirements, and documentation
* Translate business needs into user stories, acceptance criteria, and system documentation
* Collaborate with ERP and CRM technical teams to support system enhancements and data integrations
* Assist with data mapping, interface design, and reporting requirements
* Coordinate and execute user acceptance testing and defect management
* Communicate project progress and technical concepts effectively to stakeholders
* Continuously learn and apply new enterprise applications, IT tools, and AI-assisted productivity technologies
**Requirements:**
* Bachelor's degree or equivalent experience preferred
* 4–8 years of business analysis or related experience supporting enterprise applications preferred
* Functional knowledge of ERP systems such as SAP preferred
* Familiarity with CRM platforms such as Salesforce preferred
* Experience with user story documentation and backlog management tools preferred
* Skills in process mapping and flow diagramming preferred
* Experience in test execution and UAT coordination preferred
* Strong communication skills bridging business and technical teams required
* Willingness to learn new IT applications and technologies required
* Familiarity with AI tools preferred
**Pay Range and Compensation Package:**
* Anticipated salary range: $96,300 to $137,600
* Bonus eligible: No
**Benefits & Perks:**
* Medical, dental, and vision coverage
* Paid time off
* Health savings account
* 401(k) savings plan
* Flexible spending accounts
* Short- and long-term disability coverage
* Paid parental leave
* Work-life resources
* Healthy lifestyle programs
**Equal Opportunity Statement:** Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
**Note:**
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.