Текст заказа
Role Summary
Analyze inbound delivery volumes, service commitments, and capacity to optimize last-mile routing and improve overall delivery efficiency.
Key Responsibilities
* Optimize last-mile routes using data-driven analysis of volume, commitments, and capacity.
* Monitor delivery performance metrics and identify trends, risks, and improvement opportunities.
* Investigate and resolve service issues to improve customer outcomes.
* Collaborate with clients and internal teams to enhance cost, service quality, and routing processes.
* Prepare customer reports and support account reviews and operational implementations.
Required Skills
* Strong analytical and problem-solving skills with an operations focus.
* Proficiency with performance metrics and root-cause analysis.
* Ability to communicate insights and collaborate effectively across teams and customers.
* Detail-oriented reporting skills to support customer communications and account initiatives.