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A global enterprise technology company is hiring a Technical Support Specialist. This is a 7 month maternity leave cover.
What you’ll do
* Provide technical support to existing users and help connect new users and clients to services.
* Configure API connections, work with XML, and install SSL/TLS certificates on Microsoft IIS servers.
* Trace API requests through IIS logs to investigate errors and identify where requests fail.
* Troubleshoot client connectivity in an environment that uses F5 and firewalls, and coordinate new line installations and service faults with the telecom provider.
* Help define and configure services.
Relevant experience
* Technical Support, Help Desk, or Application Support in an enterprise environment.
* Hands-on troubleshooting of APIs or web services, including log analysis and working with XML.
* Experience with Microsoft IIS, SSL/TLS certificates, and network connectivity troubleshooting.
Salary: ₪12,000 per month