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BioSpace is hiring a Senior Account Manager to own relationships with our life sciences clients, both through retention and growth. This role is built around relationship management, clear communication and strong presentation skills. You will build and grow your own book of business by deepening existing client relationships and winning new ones. New business growth is still a big part of the role, but you won't be prospecting alone: our tools help surface the right accounts and contacts for your outreach.
If you like working at a company where individual contribution matters and is recognized, where you can have both autonomy and support to achieve your goals and where creativity and accomplishment are rewarded, you should consider BioSpace. Our team operates with a fun, entrepreneurial style that combines our passion and high energy with an aggressive vision of growing the company.
BioSpace, Inc. is the leading online community for industry news and careers for life science professionals. For over 40 years, BioSpace has provided essential insights, opportunities and tools to connect innovative organizations and talented professionals who advance health and quality of life across the globe.
In this position you will
* Build, deepen and broaden relationships with client marketing, communications and talent acquisition leaders through regular, proactive outreach (phone, email, video and social).
* Build and grow a book of business: manage the clients assigned to you, achieve agreed renewal and new business growth targets within schedule.
* Create and deliver presentations tailored to each audience, including campaign proposals, performance reviews and executive recaps.
* Take a consultative, solution-oriented approach: understand each client's goals and recommend the BioSpace solutions that best fit them.
* Generate consistent cross-selling and new product opportunities within your accounts.
* Drive new business growth: use the account and contact insights our tools surface to reach out to target prospects, and follow up on referrals from existing clients and on inbound inquiries.
* Manage larger and more strategic client relationships, acting as a trusted advisor to client leadership.
* Lead executive-level presentations and negotiations.
* Mentor teammates and contribute to account planning.
* Partner with internal teams to deliver campaigns, share results with clients and improve the client experience.
* Use our CRM tools (Salesforce) to manage your book of business and keep accurate records and forecasts.
* Establish, develop and maintain positive internal and external relationships.
* Be a company ambassador within accounts and channel partners, maximizing our brand recognition and mindshare.
Job Qualifications
* 5+ years of experience in client-facing roles.
* Bachelor's degree in business, marketing, or a related field, or equivalent experience.
* Desire and demonstrated success with both account management and business development, including building a book of business.
* Experience managing larger or more strategic client relationships.
* Experience leading executive-level presentations and negotiations.
* Ability to mentor teammates and contribute to account planning.
* Ability to develop relationships with high-level executives and decision makers.
* Excellent written and verbal communication skills.
* Ability to create and deliver presentations tailored to the audience's needs, in person and virtually.
* Strong consultative selling and negotiation skills.
* Ability to work independently, as well as collaborate within a team.
* Prioritizing, time management and organization skills.
* Tech-savvy, with the ability to quickly learn to leverage new tools and apply new processes.
* Proficiency in using MS Office and CRMs (Salesforce).
Preferred Qualifications
* Experience in media, advertising, marketing services, or B2B sales to marketing or talent acquisition leaders.
* Familiarity with the life sciences, biotech or pharma industry.
* Experience presenting results and recommendations to senior client stakeholders.
Work arrangement
Employees located in the Des Moines, Iowa area work a hybrid schedule: in the office Monday-Wednesday, with a work-from-home option Thursday-Friday. Hybrid is preferred. Employees located in other locations may work remotely.
Benefits And How To Apply
BioSpace offers a competitive compensation and benefits package, including the week off between Dec 24 and Jan 1.
Interested candidates may apply through our website at www.biospace.com. Applications and questions may also be emailed to .